---
description: Compare Confluence vs ProProfs Knowledge Base. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Confluence vs ProProfs Knowledge Base - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [IT Documentation Software](/directory/33755/it-documentation/software) > [Confluence \<span\>vs\</span\> ProProfs Knowledge Base](https://www.capterra.co.za/compare/136446/200137/confluence/vs/proprofs-knowledge-base)

# Compare Confluence vs ProProfs Knowledge Base

Canonical: https://www.capterra.co.za/compare/136446/200137/confluence/vs/proprofs-knowledge-base

> Detailed comparison between Confluence and ProProfs Knowledge Base. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Confluence | ProProfs Knowledge Base |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 3715 | 29 |
| **Starting Price** | US$5,42 | US$79,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Confluence

Confluence is used by project managers, software developers, IT professionals, product managers, marketers, sales teams, HR departments, finance teams, and remote workers.

### ProProfs Knowledge Base

ProProfs Knowledge Base software is designed for small-sized businesses, as well as large enterprises, operating across a spectrum of industries.

## Key features

### Confluence

- API
- Activity Tracking
- Calendar Management
- Checklists
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Content Management
- Dashboard
- Document Capture
- Document Management
- Full Text Search
- Pre-built Templates
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Surveys & Feedback
- Templates
- Wiki
- Workflow Management

### ProProfs Knowledge Base

- API
- Activity Tracking
- Calendar Management
- Checklists
- Collaboration Tools
- Commenting/Notes
- Communication Management
- Content Management
- Dashboard
- Document Capture
- Document Management
- Full Text Search
- Pre-built Templates
- Reporting/Analytics
- Search/Filter
- Single Sign On
- Surveys & Feedback
- Templates
- Wiki
- Workflow Management

## Links

- [View Confluence Profile](https://www.capterra.co.za/software/136446/confluence)
- [View ProProfs Knowledge Base Profile](https://www.capterra.co.za/software/200137/proprofs-knowledge-base)
- [View Original Comparison](https://www.capterra.co.za/compare/136446/200137/confluence/vs/proprofs-knowledge-base)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Confluence vs ProProfs Knowledge Base - Capterra South Africa 2026","description":"Compare Confluence vs ProProfs Knowledge Base. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.","url":"https://www.capterra.co.za/compare/136446/200137/confluence/vs/proprofs-knowledge-base","about":[{"@id":"https://www.capterra.co.za/software/136446/confluence#software"},{"@id":"https://www.capterra.co.za/software/200137/proprofs-knowledge-base#software"}],"breadcrumb":{"@id":"https://www.capterra.co.za/compare/136446/200137/confluence/vs/proprofs-knowledge-base#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.za/compare/136446/200137/confluence/vs/proprofs-knowledge-base#webpage","isPartOf":{"@id":"https://www.capterra.co.za/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.capterra.co.za/#organization"}},{"name":"Confluence","description":"Confluence is a collaborative workspace solution that helps teams document, communicate, and work together effectively. It serves as a centralized hub for ideas, documents, and knowledge, offering live documents for real-time editing, whiteboards for brainstorming, and databases for structured data. Confluence integrates with Atlassian tools like Jira to connect projects and workflows.\n\nThe AI assistant, Rovo, accelerates content creation, finds information, and transforms ideas into actionable plans. Rovo helps draft documents, such as product requirements and marketing briefs, while AI-generated summaries keep teams aligned. With comprehensive search and knowledge sharing capabilities, users can quickly access information across tools.\n\nConfluence's customizable workspaces and templates support collaboration at every stage, helping teams ideate, plan, and execute. It fosters transparency, breaks down communication barriers, and drives improved outcomes through enhanced teamwork.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/03d167a2-8762-43a4-94ee-129b5b0fea10.png","url":"https://www.capterra.co.za/software/136446/confluence","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/136446/confluence#software","publisher":{"@id":"https://www.capterra.co.za/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":3715},"offers":{"price":"5.42","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"ProProfs Knowledge Base","description":"ProProfs Knowledge Base is an easy-to-use tool that can be used to create a knowledge base, FAQs, help centers, documentation, and manuals. Right from authoring and designing to publishing and user management, the tool is your perfect partner across all stages of content creation. \n\n100+ settings and integrations, detailed reports, and advanced user management are some of the noteworthy features of ProProfs Knowledge Base software.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/95737ea7-6100-4ca6-a74e-4daaeff388f8.png","url":"https://www.capterra.co.za/software/200137/proprofs-knowledge-base","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/200137/proprofs-knowledge-base#software","publisher":{"@id":"https://www.capterra.co.za/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":29},"offers":{"price":"79","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"IT Documentation Software","position":2,"item":"/directory/33755/it-documentation/software","@type":"ListItem"},{"name":"Confluence vs ProProfs Knowledge Base","position":3,"item":"https://www.capterra.co.za/compare/136446/200137/confluence/vs/proprofs-knowledge-base","@type":"ListItem"}],"@id":"https://www.capterra.co.za/compare/136446/200137/confluence/vs/proprofs-knowledge-base#breadcrumblist"}]}
</script>
