---
description: Compare Service Fusion vs Cilio. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Service Fusion vs Cilio - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Field Service Management Software](/directory/10009/field-service-management/software) > [Service Fusion \<span\>vs\</span\> Cilio](https://www.capterra.co.za/compare/135788/149124/service-fusion/vs/customer-installations-online)

# Compare Service Fusion vs Cilio

Canonical: https://www.capterra.co.za/compare/135788/149124/service-fusion/vs/customer-installations-online

> Detailed comparison between Service Fusion and Cilio. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Service Fusion | Cilio |
| **Overall rating** | 4.3/5 | 4.9/5 |
| **Total Reviews** | 290 | 7 |
| **Starting Price** | US$245,00 | US$100,00 |
| **Free Trial** | No | - |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Documentation, Videos | Live Online |

## Best for

### Service Fusion

Service Fusion is used by HVAC contractors, plumbers, electricians, appliance repair services, locksmiths, landscapers, cleaning services, and field service contractors.

### Cilio

For home services contractors and installation companies, including those who work with retailers like Lowe’s and Home Depot, Cilio CiO combines SIMPLICITY of use, USEFUL features, and VALUE\!\!

## Key features

### Service Fusion

- API
- Activity Tracking
- Appointment Scheduling
- Billing & Invoicing
- CRM
- Calendar Management
- Contact Database
- Customer Database
- Customizable Reports
- Dispatch Management
- Email Management
- Employee Scheduling
- Multi-Location
- Real-Time Data
- Reminders
- Routing
- Scheduling
- Service History
- Task Scheduling
- Workflow Management

### Cilio

- API
- Activity Tracking
- Appointment Scheduling
- Billing & Invoicing
- CRM
- Calendar Management
- Contact Database
- Customer Database
- Customizable Reports
- Dispatch Management
- Email Management
- Employee Scheduling
- Multi-Location
- Real-Time Data
- Reminders
- Routing
- Scheduling
- Service History
- Task Scheduling
- Workflow Management

## Links

- [View Service Fusion Profile](https://www.capterra.co.za/software/135788/service-fusion)
- [View Cilio Profile](https://www.capterra.co.za/software/149124/customer-installations-online)
- [View Original Comparison](https://www.capterra.co.za/compare/135788/149124/service-fusion/vs/customer-installations-online)

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