---
description: Compare Agile CRM vs UJET. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
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title: Compare Agile CRM vs UJET - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [IT Ticketing Systems](/directory/32623/it-ticketing-systems-software/software) > [Agile CRM \<span\>vs\</span\> UJET](https://www.capterra.co.za/compare/135148/164070/agile-crm/vs/ujet)

# Compare Agile CRM vs UJET

Canonical: https://www.capterra.co.za/compare/135148/164070/agile-crm/vs/ujet

> Detailed comparison between Agile CRM and UJET. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Agile CRM | UJET |
| **Overall rating** | 4.1/5 | 4.6/5 |
| **Total Reviews** | 524 | 140 |
| **Starting Price** | US$8,99 | US$80,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | FAQs/Forum, Phone Support, 24/7 (Live rep) |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation |

## Best for

### Agile CRM

Small to medium size businesses that require sales, marketing and service automation

### UJET

UJET is ideal for mid-market and enterprise companies that are focused on transforming customer service with a highly reliable cloud architecture and all the benefits of smartphone-era functionality.

## Key features

### Agile CRM

- API
- Archiving & Retention
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Logging
- Communication Management
- Computer Telephony Integration
- Dashboard
- Inbound Call Center
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Outbound Call Center
- Real-Time Chat
- Reporting/Analytics
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback

### UJET

- API
- Archiving & Retention
- Automatic Call Distribution
- Blended Call Center
- CRM
- Call Logging
- Communication Management
- Computer Telephony Integration
- Dashboard
- Inbound Call Center
- Live Chat
- Monitoring
- Multi-Channel Communication
- Multi-Channel Management
- Outbound Call Center
- Real-Time Chat
- Reporting/Analytics
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View Agile CRM Profile](https://www.capterra.co.za/software/135148/agile-crm)
- [View UJET Profile](https://www.capterra.co.za/software/164070/ujet)
- [View Original Comparison](https://www.capterra.co.za/compare/135148/164070/agile-crm/vs/ujet)

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