---
description: Compare Agile CRM vs Efficy CRM. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Agile CRM vs Efficy CRM - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [CRM for Small Businesses&#10;](/directory/31583/small-business-crm/software) > [Agile CRM \<span\>vs\</span\> Efficy CRM](https://www.capterra.co.za/compare/135148/149894/agile-crm/vs/efficy-crm)

# Compare Agile CRM vs Efficy CRM

Canonical: https://www.capterra.co.za/compare/135148/149894/agile-crm/vs/efficy-crm

> Detailed comparison between Agile CRM and Efficy CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Agile CRM | Efficy CRM |
| **Overall rating** | 4.1/5 | 4.0/5 |
| **Total Reviews** | 524 | 90 |
| **Starting Price** | US$8,99 | €49,00 |
| **Free Trial** | Yes | No |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Agile CRM

Small to medium size businesses that require sales, marketing and service automation

### Efficy CRM

Banking \&amp; Insurance, Consulting \&amp; Law firms, IT, Healthcare, Local Organizations, Manufacturing, NPOs, Public Sector, Real Estate, Retail, and Transportation.

## Key features

### Agile CRM

- Calendar/Reminder System
- Call Scripting
- Client Management
- Contract/License Management
- Customizable Reports
- Engagement Tracking
- For Startups
- Help Desk Management
- Lead Management
- Milestone Tracking
- Monitoring
- Product Catalog
- Proposal Generation
- Recurring Tasks
- Reminders
- Sales Activity Management
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Web-based Deployment

### Efficy CRM

- Calendar/Reminder System
- Call Scripting
- Client Management
- Contract/License Management
- Customizable Reports
- Engagement Tracking
- For Startups
- Help Desk Management
- Lead Management
- Milestone Tracking
- Monitoring
- Product Catalog
- Proposal Generation
- Recurring Tasks
- Reminders
- Sales Activity Management
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Web-based Deployment

## Links

- [View Agile CRM Profile](https://www.capterra.co.za/software/135148/agile-crm)
- [View Efficy CRM Profile](https://www.capterra.co.za/software/149894/efficy-crm)
- [View Original Comparison](https://www.capterra.co.za/compare/135148/149894/agile-crm/vs/efficy-crm)

-----

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