---
description: Compare AxisCare vs Icon. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare AxisCare vs Icon - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Home Care Software](/directory/30812/home-care/software) > [AxisCare \<span\>vs\</span\> Icon](https://www.capterra.co.za/compare/135068/1024225/non-medical-homecare-scheduling/vs/voicefriend)

# Compare AxisCare vs Icon

Canonical: https://www.capterra.co.za/compare/135068/1024225/non-medical-homecare-scheduling/vs/voicefriend

> Detailed comparison between AxisCare and Icon. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | AxisCare | Icon |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 729 | 25 |
| **Starting Price** | US$325,00 | - |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### AxisCare

Enterprise-level non-medical, personal care home care agencies, including those billing to Medicaid. Our clients seek to improve their workflows, simplify billing, and have full reporting abilities.

### Icon

Independent Living Communities&#10;Continuing Care Retirement Communities&#10;Active Adult Communities&#10;Life Plan Communities&#10;Assisted Living Communities&#10;Skilled Nursing Facilities&#10;PACE Programs &#10;Home Health

## Key features

### AxisCare

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Appointment Management
- Calendar Management
- Communication Management
- Compliance Management
- Customizable Reports
- Customizable Templates
- Document Management
- Electronic Signature
- Generative AI
- HIPAA Compliant
- Mobile Access
- Reminders
- Reporting & Statistics
- Scheduling
- Third-Party Integrations
- Workflow Management

### Icon

- API
- Access Controls/Permissions
- Activity Dashboard
- Activity Tracking
- Appointment Management
- Calendar Management
- Communication Management
- Compliance Management
- Customizable Reports
- Customizable Templates
- Document Management
- Electronic Signature
- Generative AI
- HIPAA Compliant
- Mobile Access
- Reminders
- Reporting & Statistics
- Scheduling
- Third-Party Integrations
- Workflow Management

## Links

- [View AxisCare Profile](https://www.capterra.co.za/software/135068/non-medical-homecare-scheduling)
- [View Icon Profile](https://www.capterra.co.za/software/1024225/voicefriend)
- [View Original Comparison](https://www.capterra.co.za/compare/135068/1024225/non-medical-homecare-scheduling/vs/voicefriend)

-----

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