---
description: Compare Exotel vs CallHippo. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Exotel vs CallHippo - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [IVR Software](/directory/30231/ivr/software) > [Exotel \<span\>vs\</span\> CallHippo](https://www.capterra.co.za/compare/134642/159578/exotel/vs/callhippo)

# Compare Exotel vs CallHippo

Canonical: https://www.capterra.co.za/compare/134642/159578/exotel/vs/callhippo

> Detailed comparison between Exotel and CallHippo. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Exotel | CallHippo |
| **Overall rating** | 4.3/5 | 4.4/5 |
| **Total Reviews** | 69 | 675 |
| **Starting Price** | US$200,00 | US$1,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | Live Online, Documentation, Videos |

## Best for

### Exotel

Enterprises to small businesses in India \&amp; SEA looking to solve key communication goals - omni channel engagement, seamless workforce management, AI-powered self servicer, data insights and security.

### CallHippo

Support Centres and Sales teams across the globe. Business across Industries like Demand Gen, Recruitment, and Finance leverage CallHippo's Power Dialer and Advanced Analytics to boost growth

## Key features

### Exotel

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Logging
- Call Routing
- Callback Scheduling
- Customizable Reports
- Inbound Call Center
- Manual Dialer
- Multi-Channel Communication
- On-Demand Recording
- Outbound Call Center
- Predictive Dialer
- Queue Management
- Real-Time Analytics
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Text to Speech

### CallHippo

- API
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Logging
- Call Routing
- Callback Scheduling
- Customizable Reports
- Inbound Call Center
- Manual Dialer
- Multi-Channel Communication
- On-Demand Recording
- Outbound Call Center
- Predictive Dialer
- Queue Management
- Real-Time Analytics
- Recording
- Reporting & Statistics
- Reporting/Analytics
- Text to Speech

## Links

- [View Exotel Profile](https://www.capterra.co.za/software/134642/exotel)
- [View CallHippo Profile](https://www.capterra.co.za/software/159578/callhippo)
- [View Original Comparison](https://www.capterra.co.za/compare/134642/159578/exotel/vs/callhippo)

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