InvGate Service Desk vs Zendesk

N/A
US$5,00/month
  • Ease of Use
    4,7/5
  • Features & Functionality
    4,4/5
  • Customer Service
    4,7/5
  • Value for Money
    4,5/5
  • Ease of Use
    4,3/5
  • Features & Functionality
    4,3/5
  • Customer Service
    4,3/5
  • Value for Money
    4,1/5
Medium and large organizations. Private enterprises, Government Agencies, Non-Profit Organizations, and Educational Institutions rely on InvGate Assets on a daily basis to meet their ITSM needs.
From start ups to Fortune 500 companies, over 200,000+ customers trust Zendesk with their customer support needs.
10/10
  • Alerts / Escalation
  • Availability Management
  • Contract Management
  • Incident Management
  • Knowledge Management
  • Multi-Channel Communication
  • Network Monitoring
  • Problem Management
  • Service Reporting
  • Ticket Management
10/10
  • Alerts / Escalation
  • Availability Management
  • Contract Management
  • Incident Management
  • Knowledge Management
  • Multi-Channel Communication
  • Network Monitoring
  • Problem Management
  • Service Reporting
  • Ticket Management

Web/Installed

Mobile

Web/Installed

Mobile

  • Documentation
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • In Person
  • Live Online
  • Webinars
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

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