---
description: Compare GetFeedback vs UmfrageOnline. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare GetFeedback vs UmfrageOnline - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Loyalty Software](/directory/10031/customer-loyalty/software) > [GetFeedback \<span\>vs\</span\> UmfrageOnline](https://www.capterra.co.za/compare/133180/201674/getfeedback/vs/enquetes-maken)

# Compare GetFeedback vs UmfrageOnline

Canonical: https://www.capterra.co.za/compare/133180/201674/getfeedback/vs/enquetes-maken

> Detailed comparison between GetFeedback and UmfrageOnline. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | GetFeedback | UmfrageOnline |
| **Overall rating** | 4.6/5 | 4.6/5 |
| **Total Reviews** | 53 | 1635 |
| **Starting Price** | US$50,00 | US$35,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Phone Support |
| **Training** | Live Online, Webinars, Documentation, Videos | - |

## Best for

### GetFeedback

Global brands trust GetFeedback and Salesforce for real-time insights into the health of their customers.

### UmfrageOnline

Businesses owners wanting to create and carry out customer surveys.

## Key features

### GetFeedback

- AI/Machine Learning
- Customizable Branding
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Email Marketing
- Engagement Tracking
- Mobile Survey
- Multi-Channel Distribution
- Multi-Language
- Question Branching
- Question Library
- Real-Time Data
- Reporting/Analytics
- Skip Logic
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customization

### UmfrageOnline

- Customizable Branding
- Customizable Questions
- Customizable Templates
- Email Marketing
- Mobile Survey
- Multi-Channel Distribution
- Multi-Language
- Question Branching
- Question Library
- Reporting/Analytics
- Skip Logic
- Support Audio/Images/Video
- Survey Builder
- URL Customization

## Links

- [View GetFeedback Profile](https://www.capterra.co.za/software/133180/getfeedback)
- [View UmfrageOnline Profile](https://www.capterra.co.za/software/201674/enquetes-maken)
- [View Original Comparison](https://www.capterra.co.za/compare/133180/201674/getfeedback/vs/enquetes-maken)

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