---
description: Compare Cin7 Omni vs Retail Pro. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Cin7 Omni vs Retail Pro - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Order Fulfillment Software](/directory/32618/order-fulfillment/software) > [Cin7 Omni \<span\>vs\</span\> Retail Pro](https://www.capterra.co.za/compare/133133/164131/cin7/vs/retail-pro-9)

# Compare Cin7 Omni vs Retail Pro

Canonical: https://www.capterra.co.za/compare/133133/164131/cin7/vs/retail-pro-9

> Detailed comparison between Cin7 Omni and Retail Pro. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Cin7 Omni | Retail Pro |
| **Overall rating** | 4.3/5 | 4.0/5 |
| **Total Reviews** | 600 | 80 |
| **Starting Price** | US$349,00 | US$275,00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Cin7 Omni

Brands, wholesalers, retailers, distribution and light-manufacturers who need automation across everything to run smoothly, operate at scale, and easily match supply to demand.

### Retail Pro

Prism ranks best ROI for specialty retailers with sales over $1M in most verticals i.e., apparel, footwear, luxury, electronics, gifts, resorts, parks, home goods, jewelry, sporting goods and more.

## Key features

### Cin7 Omni

- API
- CRM
- Commission Management
- Customer Database
- Customizable Reports
- Discount Management
- Inventory Optimization
- Inventory Replenishment
- Mail Order
- Merchandise Management
- Multi-Currency
- Order Processing
- Order Tracking
- Real-Time Data
- Real-Time Reporting
- Reorder Management
- Returns Management
- Stock Management
- Supplier Management
- eCommerce Management

### Retail Pro

- API
- CRM
- Commission Management
- Customer Database
- Customizable Reports
- Discount Management
- Inventory Optimization
- Inventory Replenishment
- Mail Order
- Merchandise Management
- Multi-Currency
- Order Processing
- Order Tracking
- Real-Time Data
- Real-Time Reporting
- Reorder Management
- Returns Management
- Stock Management
- Supplier Management
- eCommerce Management

## Links

- [View Cin7 Omni Profile](https://www.capterra.co.za/software/133133/cin7)
- [View Retail Pro Profile](https://www.capterra.co.za/software/164131/retail-pro-9)
- [View Original Comparison](https://www.capterra.co.za/compare/133133/164131/cin7/vs/retail-pro-9)

-----

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