Freshservice vs mHelpDesk

US$19,00/month
US$169,00/month
  • Ease of Use
    4,6/5
  • Features & Functionality
    4,3/5
  • Customer Service
    4,7/5
  • Value for Money
    4,5/5
  • Ease of Use
    4,3/5
  • Features & Functionality
    4/5
  • Customer Service
    4,4/5
  • Value for Money
    3,9/5
Freshservice's customers include MSP's, financial organizations, educational institutions and several government organizations.
mHelpDesk is perfect for established and growing small/medium businesses who need better organization, mobile access, and more efficient scheduling and billing processes.
10/10
  • Access Controls/Permissions
  • Asset Tracking
  • Contract Management
  • Forms Management
  • Incident Management
  • Inventory Management
  • Release Management
  • Routing
  • Service Reporting
  • Ticket Management
10/10
  • Access Controls/Permissions
  • Asset Tracking
  • Contract Management
  • Forms Management
  • Incident Management
  • Inventory Management
  • Release Management
  • Routing
  • Service Reporting
  • Ticket Management

Web/Installed

Mobile

Web/Installed

Mobile

  • Documentation
  • In Person
  • Live Online
  • Webinars
  • Documentation
  • In Person
  • Live Online
  • Webinars
  • 24/7 (Live Rep)
  • Business Hours
  • Online
  • 24/7 (Live Rep)
  • Business Hours
  • Online

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