---
description: Compare Front vs Groove. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Front vs Groove - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Email Management Software](/directory/30553/email-management/software) > [Front \<span\>vs\</span\> Groove](https://www.capterra.co.za/compare/132901/177789/front/vs/groove)

# Compare Front vs Groove

Canonical: https://www.capterra.co.za/compare/132901/177789/front/vs/groove

> Detailed comparison between Front and Groove. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Front | Groove |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 286 | 146 |
| **Starting Price** | US$25,00 | US$50,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Front

Technology, financial services, logistics, manufacturing, professional services, and travel industries.

### Groove

Chief Sales Officer, SVP/RVP Sales, VP Sales, Chief Revenue Officer, Sales Director, Sales Manager, Sales Operations, Revenue Operations, Sales Enablement

## Key features

### Front

- API
- Activity Tracking
- CRM
- Client Management
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Lead Qualification
- Opportunity Management
- Performance Management
- Process/Workflow Automation
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Scheduling

### Groove

- API
- Activity Tracking
- CRM
- Client Management
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Lead Capture
- Lead Management
- Lead Qualification
- Opportunity Management
- Performance Management
- Process/Workflow Automation
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Scheduling

## Links

- [View Front Profile](https://www.capterra.co.za/software/132901/front)
- [View Groove Profile](https://www.capterra.co.za/software/177789/groove)
- [View Original Comparison](https://www.capterra.co.za/compare/132901/177789/front/vs/groove)

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