---
description: Compare Pipedrive vs Bigin by Zoho CRM. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Pipedrive vs Bigin by Zoho CRM - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Engagement Software](/directory/30906/customer-engagement/software) > [Pipedrive \<span\>vs\</span\> Bigin by Zoho CRM](https://www.capterra.co.za/compare/132666/204998/pipedrive/vs/bigin-by-zoho-crm)

# Compare Pipedrive vs Bigin by Zoho CRM

Canonical: https://www.capterra.co.za/compare/132666/204998/pipedrive/vs/bigin-by-zoho-crm

> Detailed comparison between Pipedrive and Bigin by Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Pipedrive | Bigin by Zoho CRM |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 3058 | 742 |
| **Starting Price** | US$19,00 | US$1,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Pipedrive

Designed for sales teams in small and mid-sized businesses, the cloud-based sales tool helps teams stay organized.

### Bigin by Zoho CRM

Small businesses and startups, typically 1-20 employees, such as agencies, consultancies, real estate firms, schools, clinics, retailers and ecommerce brands that have outgrown spreadsheets.

## Key features

### Pipedrive

- Calendar/Reminder System
- Client Tracking
- Customizable Reports
- Dashboard
- Deal Management
- For Real Estate
- For Startups
- Lead Capture
- Lead Management
- Monitoring
- Pipeline Reports
- Product Catalog
- Project Management
- Referral Tracking
- Reminders
- Sales Activity Management
- Scheduling
- Transfers/Routing
- Web Forms
- Web-based Deployment

### Bigin by Zoho CRM

- Calendar/Reminder System
- Client Tracking
- Customizable Reports
- Dashboard
- Deal Management
- For Real Estate
- For Startups
- Lead Capture
- Lead Management
- Monitoring
- Pipeline Reports
- Product Catalog
- Project Management
- Referral Tracking
- Reminders
- Sales Activity Management
- Scheduling
- Transfers/Routing
- Web Forms
- Web-based Deployment

## Links

- [View Pipedrive Profile](https://www.capterra.co.za/software/132666/pipedrive)
- [View Bigin by Zoho CRM Profile](https://www.capterra.co.za/software/204998/bigin-by-zoho-crm)
- [View Original Comparison](https://www.capterra.co.za/compare/132666/204998/pipedrive/vs/bigin-by-zoho-crm)

-----

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