---
description: Compare CharityTracker vs Sumac. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare CharityTracker vs Sumac - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Human Services Software](/directory/30660/human-services/software) > [CharityTracker \<span\>vs\</span\> Sumac](https://www.capterra.co.za/compare/132388/144095/charitytracker/vs/sumac)

# Compare CharityTracker vs Sumac

Canonical: https://www.capterra.co.za/compare/132388/144095/charitytracker/vs/sumac

> Detailed comparison between CharityTracker and Sumac. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | CharityTracker | Sumac |
| **Overall rating** | 4.5/5 | 4.4/5 |
| **Total Reviews** | 1059 | 132 |
| **Starting Price** | US$20,00 | US$109,00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### CharityTracker

Nonprofits of all sizes who want to eliminate spreadsheets: Human services \&amp; social services, social workers, faith-based ministries \&amp; churches, schools, government, shelters, food pantries \&amp; more.

### Sumac

Social Services, Education, Child \&amp; Family Services, Child Welfare, Victim Services, Health Services, Shelters, Community Services

## Key features

### CharityTracker

- API
- Activity Tracking
- Ad hoc Reporting
- CRM
- Case Notes
- Client Management
- Customizable Reports
- Document Management
- Document Templates
- For Nonprofits
- Member Communication
- Membership Management
- Real-Time Analytics
- Real-Time Reporting
- Referral Tracking
- Reminders
- Scheduling
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management

### Sumac

- API
- Activity Tracking
- Ad hoc Reporting
- CRM
- Case Notes
- Client Management
- Customizable Reports
- Document Management
- Document Templates
- For Nonprofits
- Member Communication
- Membership Management
- Real-Time Analytics
- Real-Time Reporting
- Referral Tracking
- Reminders
- Scheduling
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management

## Links

- [View CharityTracker Profile](https://www.capterra.co.za/software/132388/charitytracker)
- [View Sumac Profile](https://www.capterra.co.za/software/144095/sumac)
- [View Original Comparison](https://www.capterra.co.za/compare/132388/144095/charitytracker/vs/sumac)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare CharityTracker vs Sumac - Capterra South Africa 2026","description":"Compare CharityTracker vs Sumac. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.","url":"https://www.capterra.co.za/compare/132388/144095/charitytracker/vs/sumac","about":[{"@id":"https://www.capterra.co.za/software/132388/charitytracker#software"},{"@id":"https://www.capterra.co.za/software/144095/sumac#software"}],"breadcrumb":{"@id":"https://www.capterra.co.za/compare/132388/144095/charitytracker/vs/sumac#breadcrumblist"},"@id":"https://www.capterra.co.za/compare/132388/144095/charitytracker/vs/sumac#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.za/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.capterra.co.za/#organization"}},{"name":"CharityTracker","description":"CharityTracker is a powerful yet approachable case management CRM designed specifically for nonprofits, social service agencies, and community organizations. Our affordable (starts at $20/mo) secure, cloud-based platform makes it easy to track client progress, record services, measure outcomes, and collaborate with partner agencies — all in one place. Unlike generic CRMs, CharityTracker is built with a deep understanding of the challenges nonprofits face, offering an intuitive interface and customizable features that adapt as your organization grows. Focus less on data entry and more on the people you serve, with built-in tools that help you demonstrate real-world impact to funders and stakeholders. With no setup fees, no contracts, and affordable pricing, CharityTracker is your long-term partner in transforming lives and maximizing community care. Let us help you turn compassion into measurable change.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/252970f2-682e-4e48-bdf7-8cc3c58e267f.png","url":"https://www.capterra.co.za/software/132388/charitytracker","@id":"https://www.capterra.co.za/software/132388/charitytracker#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":1059},"offers":{"price":"20","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Chrome"},{"name":"Sumac","description":"Sumac is powerful, customizable nonprofit case management software that helps your nonprofit streamline program delivery and provide the best client care! \n\nSumac can also serve as a complete, all-in-one nonprofit CRM by adding extensions like donations, volunteers, grant management, memberships, and more.\n\nFully customizable and scalable, Sumac adapts to your organization’s unique workflows and programs.\n\nThe software is HIPAA &amp; PIPEDA compliant and includes web-based intake forms, e-signatures, built-in email marketing, and robust reporting—everything you need to manage clients, track outcomes, and grow your impact.\n\nPlus, with top-rated live customer support included, your team is never left without help.\n\nSumac is used and loved by human and social service organizations of all sizes including: Child &amp; family services, shelters, human and social services, community services, food banks, health services, hospices, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/c4735595-44d6-4283-937f-72b6ceff0783.png","url":"https://www.capterra.co.za/software/144095/sumac","@id":"https://www.capterra.co.za/software/144095/sumac#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.4,"bestRating":5,"ratingCount":132},"offers":{"price":"109","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise"},{"@id":"https://www.capterra.co.za/compare/132388/144095/charitytracker/vs/sumac#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Human Services Software","position":2,"item":"/directory/30660/human-services/software","@type":"ListItem"},{"name":"CharityTracker vs Sumac","position":3,"item":"https://www.capterra.co.za/compare/132388/144095/charitytracker/vs/sumac","@type":"ListItem"}]}]}
</script>
