---
description: Compare RingEX vs Freshcaller. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare RingEX vs Freshcaller - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Telephony Software](/directory/30084/telephony/software) > [RingEX \<span\>vs\</span\> Freshcaller](https://www.capterra.co.za/compare/132178/165078/ringcentral-mvp/vs/freshcaller)

# Compare RingEX vs Freshcaller

Canonical: https://www.capterra.co.za/compare/132178/165078/ringcentral-mvp/vs/freshcaller

> Detailed comparison between RingEX and Freshcaller. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | RingEX | Freshcaller |
| **Overall rating** | 4.2/5 | 4.0/5 |
| **Total Reviews** | 1200 | 35 |
| **Starting Price** | US$30,00 | US$15,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Documentation, Videos |

## Best for

### RingEX

RingEX is a flexible cloud-based solution which is ideal for businesses of all sizes.

### Freshcaller

Freshdesk Contact Center can help manage and streamline phone conversations in retail/ e-commerce, leisure \&amp; hospitality, transportation \&amp; logistics, software, NGOs/NFPs, and BFSI industries.

## Key features

### RingEX

- API
- Access Controls/Permissions
- Activity Tracking
- Automatic Call Distribution
- CRM
- Call Logging
- Call Screening
- Call Tracking
- Collaboration Tools
- Computer Telephony Integration
- Dashboard
- Monitoring
- On-Demand Recording
- Recording
- Reporting/Analytics
- Two-Way Audio & Video
- Unified Communications
- Video Conferencing
- Virtual Call Center
- Voicemail Transcription

### Freshcaller

- API
- Access Controls/Permissions
- Activity Tracking
- Automatic Call Distribution
- CRM
- Call Logging
- Call Screening
- Call Tracking
- Collaboration Tools
- Computer Telephony Integration
- Dashboard
- Monitoring
- On-Demand Recording
- Recording
- Reporting/Analytics
- Two-Way Audio & Video
- Unified Communications
- Video Conferencing
- Virtual Call Center
- Voicemail Transcription

## Links

- [View RingEX Profile](https://www.capterra.co.za/software/132178/ringcentral-mvp)
- [View Freshcaller Profile](https://www.capterra.co.za/software/165078/freshcaller)
- [View Original Comparison](https://www.capterra.co.za/compare/132178/165078/ringcentral-mvp/vs/freshcaller)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare RingEX vs Freshcaller - Capterra South Africa 2026","description":"Compare RingEX vs Freshcaller. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.","url":"https://www.capterra.co.za/compare/132178/165078/ringcentral-mvp/vs/freshcaller","about":[{"@id":"https://www.capterra.co.za/software/132178/ringcentral-mvp#software"},{"@id":"https://www.capterra.co.za/software/165078/freshcaller#software"}],"breadcrumb":{"@id":"https://www.capterra.co.za/compare/132178/165078/ringcentral-mvp/vs/freshcaller#breadcrumblist"},"@id":"https://www.capterra.co.za/compare/132178/165078/ringcentral-mvp/vs/freshcaller#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.za/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.capterra.co.za/#organization"}},{"name":"RingEX","description":"RingEX is a cloud-based business communications system with enterprise-grade voice, fax, text, online meetings, conferencing, and collaboration.\n\nWith RingEX, you can easily connect your office, remote and mobile employees under one phone system, regardless of their location.\n\nUnlike expensive, conventional phone systems, RingEX is purchased, activated, set up, and managed online, which means we manage it and you use it.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/5aa8b30d-dbc8-4d89-92f1-fcddaa6d2f25.png","url":"https://www.capterra.co.za/software/132178/ringcentral-mvp","@id":"https://www.capterra.co.za/software/132178/ringcentral-mvp#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":1200},"offers":{"price":"30","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"name":"Freshcaller","description":"Freshdesk Contact Center (formerly Freshcaller) is a cloud-based solution to help businesses elevate their customer experience in an effortless and affordable manner. Deploy a flexible and smart contact center in a few intuitive steps, with zero phone hardware. No matter where your agents connect from they have the right context for personalized customer conversations.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/fd58aed8-5824-4fb0-aca7-5b99824e3794.png","url":"https://www.capterra.co.za/software/165078/freshcaller","@id":"https://www.capterra.co.za/software/165078/freshcaller#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.0,"bestRating":5,"ratingCount":35},"offers":{"price":"15","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.za/compare/132178/165078/ringcentral-mvp/vs/freshcaller#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Telephony Software","position":2,"item":"/directory/30084/telephony/software","@type":"ListItem"},{"name":"RingEX vs Freshcaller","position":3,"item":"https://www.capterra.co.za/compare/132178/165078/ringcentral-mvp/vs/freshcaller","@type":"ListItem"}]}]}
</script>