---
description: Compare Zoho Survey vs Promoter Ninja. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Zoho Survey vs Promoter Ninja - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/30092/survey/software) > [Zoho Survey \<span\>vs\</span\> Promoter Ninja](https://www.capterra.co.za/compare/131426/166243/zoho-survey/vs/promoter-ninja)

# Compare Zoho Survey vs Promoter Ninja

Canonical: https://www.capterra.co.za/compare/131426/166243/zoho-survey/vs/promoter-ninja

> Detailed comparison between Zoho Survey and Promoter Ninja. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Zoho Survey | Promoter Ninja |
| **Overall rating** | 4.6/5 | 4.8/5 |
| **Total Reviews** | 450 | 4 |
| **Starting Price** | US$35,00 | €10,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation |

## Best for

### Zoho Survey

Zoho Survey is used by market researchers, customer experience managers, HR professionals, educators, healthcare providers, event organizers, and marketing teams.

### Promoter Ninja

Companies who care about customer satisfaction and want an easy-to-use tool to track NPS (Net Promoter Score). By focusing on NPS organizations can improve customer retention and foster growth.

## Key features

### Zoho Survey

- API
- Activity Dashboard
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Questions
- Customizable Reports
- Customizable Templates
- Email Management
- Feedback Management
- Mobile Survey
- Multi-Channel Distribution
- Multi-Language
- NPS Survey Structure
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations

### Promoter Ninja

- API
- Activity Dashboard
- Customer Segmentation
- Customizable Branding
- Customizable Fields
- Customizable Questions
- Customizable Templates
- Email Management
- Feedback Management
- Mobile Survey
- Multi-Channel Distribution
- Multi-Language
- NPS Survey Structure
- Real-Time Data
- Reporting/Analytics
- Search/Filter
- Survey/Poll Management
- Surveys & Feedback
- Third-Party Integrations

## Links

- [View Zoho Survey Profile](https://www.capterra.co.za/software/131426/zoho-survey)
- [View Promoter Ninja Profile](https://www.capterra.co.za/software/166243/promoter-ninja)
- [View Original Comparison](https://www.capterra.co.za/compare/131426/166243/zoho-survey/vs/promoter-ninja)

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