---
description: Compare DoneDone vs EngageBay CRM. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare DoneDone vs EngageBay CRM - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Applicant Tracking Systems](/directory/30060/applicant-tracking/software) > [DoneDone \<span\>vs\</span\> EngageBay CRM](https://www.capterra.co.za/compare/130775/178819/donedone/vs/engagebay-marketing)

# Compare DoneDone vs EngageBay CRM

Canonical: https://www.capterra.co.za/compare/130775/178819/donedone/vs/engagebay-marketing

> Detailed comparison between DoneDone and EngageBay CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | DoneDone | EngageBay CRM |
| **Overall rating** | 4.6/5 | 4.7/5 |
| **Total Reviews** | 50 | 907 |
| **Starting Price** | US$5,00 | US$14,99 |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### DoneDone

Any team that wants a simple way to manage tasks, talk to customers and get work done.

### EngageBay CRM

Small to medium size businesses that require affordable, all in one sales and marketing software to acquire, engage, nurture and convert visitors to customers.

## Key features

### DoneDone

- Alerts/Escalation
- Dashboard
- Issue Scheduling
- Knowledge Base Management
- Task Management
- Ticket Management
- Workflow Management

### EngageBay CRM

- Alerts/Escalation
- Call Tracking Metrics
- Channel Management
- Computer Telephony Integration
- Dashboard
- Deal Management
- Email Monitoring
- Knowledge Base Management
- Lead Management
- Proposal Generation
- Sales Activity Management
- Scheduling
- Support Ticket Management
- Task Management
- Task Tagging
- Ticket Management
- Transfers/Routing
- Website Visitor Tracking
- Workflow Management

## Links

- [View DoneDone Profile](https://www.capterra.co.za/software/130775/donedone)
- [View EngageBay CRM Profile](https://www.capterra.co.za/software/178819/engagebay-marketing)
- [View Original Comparison](https://www.capterra.co.za/compare/130775/178819/donedone/vs/engagebay-marketing)

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