---
description: Compare MAP.CRM vs Bigin by Zoho CRM. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare MAP.CRM vs Bigin by Zoho CRM - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [CRM for Small Businesses&#10;](/directory/31583/small-business-crm/software) > [MAP.CRM \<span\>vs\</span\> Bigin by Zoho CRM](https://www.capterra.co.za/compare/130308/204998/map-crm/vs/bigin-by-zoho-crm)

# Compare MAP.CRM vs Bigin by Zoho CRM

Canonical: https://www.capterra.co.za/compare/130308/204998/map-crm/vs/bigin-by-zoho-crm

> Detailed comparison between MAP.CRM and Bigin by Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | MAP.CRM | Bigin by Zoho CRM |
| **Overall rating** | - | 4.7/5 |
| **Total Reviews** | 0 | 738 |
| **Starting Price** | €25,00 | US$1,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Documentation | Live Online, Webinars, Documentation, Videos |

## Best for

### MAP.CRM

Small to medium-sized businesses, start-ups and&#10;established businesses looking to take advantage of a robust and simplified CRM tool.

### Bigin by Zoho CRM

Small businesses and startups, typically 1-20 employees, such as agencies, consultancies, real estate firms, schools, clinics, retailers and ecommerce brands that have outgrown spreadsheets.

## Key features

### MAP.CRM

- Contact Management
- Document Storage
- Email Marketing
- For Small Businesses
- Interaction Tracking

### Bigin by Zoho CRM

- Calendar/Reminder System
- Channel Management
- Client Management
- Contact Management
- Customizable Reports
- Deal Management
- Document Storage
- Email Marketing
- For Small Businesses
- For Startups
- Interaction Tracking
- Lead Management
- Monitoring
- Pipeline Reports
- Product Catalog
- Real-Time Data
- Sales Activity Management
- Scheduling
- Transfers/Routing
- Web-based Deployment

## Links

- [View MAP.CRM Profile](https://www.capterra.co.za/software/130308/map-crm)
- [View Bigin by Zoho CRM Profile](https://www.capterra.co.za/software/204998/bigin-by-zoho-crm)
- [View Original Comparison](https://www.capterra.co.za/compare/130308/204998/map-crm/vs/bigin-by-zoho-crm)

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