---
description: Compare Creatio CRM vs Dynamics 365. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Creatio CRM vs Dynamics 365 - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Sales Force Automation Software](/directory/12/sales-force-automation/software) > [Creatio CRM \<span\>vs\</span\> Dynamics 365](https://www.capterra.co.za/compare/130149/157279/bpm-online-crm/vs/dynamics-365)

# Compare Creatio CRM vs Dynamics 365

Canonical: https://www.capterra.co.za/compare/130149/157279/bpm-online-crm/vs/dynamics-365

> Detailed comparison between Creatio CRM and Dynamics 365. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Creatio CRM | Dynamics 365 |
| **Overall rating** | 4.7/5 | 4.4/5 |
| **Total Reviews** | 133 | 5811 |
| **Starting Price** | US$25,00 | US$50,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Documentation |

## Best for

### Creatio CRM

New era CRM to manage all customer and operational workflows with no-code and AI at its core.

### Dynamics 365

Dynamics 365 is a software that acommodates households, individuals, and enterprises of all sizes.

## Key features

### Creatio CRM

- API
- Accounting
- Activity Tracking
- CRM
- Calendar/Reminder System
- Campaign Planning
- Commission Management
- Customer Database
- Dashboard
- Email Management
- Lead Capture
- Lead Management
- Monitoring
- Multi-Channel Communication
- Multi-Currency
- Opportunity Management
- Real-Time Data
- Reminders
- Scheduling
- Support Ticket Management

### Dynamics 365

- API
- Accounting
- Activity Tracking
- CRM
- Calendar/Reminder System
- Campaign Planning
- Commission Management
- Customer Database
- Dashboard
- Email Management
- Lead Capture
- Lead Management
- Monitoring
- Multi-Channel Communication
- Multi-Currency
- Opportunity Management
- Real-Time Data
- Reminders
- Scheduling
- Support Ticket Management

## Links

- [View Creatio CRM Profile](https://www.capterra.co.za/software/130149/bpm-online-crm)
- [View Dynamics 365 Profile](https://www.capterra.co.za/software/157279/dynamics-365)
- [View Original Comparison](https://www.capterra.co.za/compare/130149/157279/bpm-online-crm/vs/dynamics-365)

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