---
description: Compare Creatio CRM vs Zoho CRM. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Creatio CRM vs Zoho CRM - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Predictive Lead Scoring Software](/directory/32276/predictive-lead-scoring/software) > [Creatio CRM \<span\>vs\</span\> Zoho CRM](https://www.capterra.co.za/compare/130149/155928/bpm-online-crm/vs/zoho-crm)

# Compare Creatio CRM vs Zoho CRM

Canonical: https://www.capterra.co.za/compare/130149/155928/bpm-online-crm/vs/zoho-crm

> Detailed comparison between Creatio CRM and Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Creatio CRM | Zoho CRM |
| **Overall rating** | 4.7/5 | 4.3/5 |
| **Total Reviews** | 133 | 6964 |
| **Starting Price** | US$25,00 | US$14,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Creatio CRM

New era CRM to manage all customer and operational workflows with no-code and AI at its core.

### Zoho CRM

Zoho CRM can be used by businesses of all sizes. Teams can even build a custom version of Zoho CRM.

## Key features

### Creatio CRM

- AI/Machine Learning
- Accounting
- Calendar/Reminder System
- Channel Management
- Client Management
- Configurable Workflow
- Customizable Reports
- Deal Management
- Lead Management
- Monitoring
- Pipeline Reports
- Product Catalog
- Proposal Generation
- Real-Time Data
- Reminders
- Sales Activity Management
- Scheduling
- Web Forms
- Web-based Deployment
- Website Visitor Tracking

### Zoho CRM

- AI/Machine Learning
- Accounting
- Calendar/Reminder System
- Channel Management
- Client Management
- Configurable Workflow
- Customizable Reports
- Deal Management
- Lead Management
- Monitoring
- Pipeline Reports
- Product Catalog
- Proposal Generation
- Real-Time Data
- Reminders
- Sales Activity Management
- Scheduling
- Web Forms
- Web-based Deployment
- Website Visitor Tracking

## Links

- [View Creatio CRM Profile](https://www.capterra.co.za/software/130149/bpm-online-crm)
- [View Zoho CRM Profile](https://www.capterra.co.za/software/155928/zoho-crm)
- [View Original Comparison](https://www.capterra.co.za/compare/130149/155928/bpm-online-crm/vs/zoho-crm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Creatio CRM vs Zoho CRM - Capterra South Africa 2026","description":"Compare Creatio CRM vs Zoho CRM. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.","url":"https://www.capterra.co.za/compare/130149/155928/bpm-online-crm/vs/zoho-crm","about":[{"@id":"https://www.capterra.co.za/software/130149/bpm-online-crm#software"},{"@id":"https://www.capterra.co.za/software/155928/zoho-crm#software"}],"breadcrumb":{"@id":"https://www.capterra.co.za/compare/130149/155928/bpm-online-crm/vs/zoho-crm#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.za/compare/130149/155928/bpm-online-crm/vs/zoho-crm#webpage","isPartOf":{"@id":"https://www.capterra.co.za/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.capterra.co.za/#organization"}},{"name":"Creatio CRM","description":"Creatio is a new era CRM to manage all customer and operational workflows with no-code and AI at its core. \n\nCreatio is best suited for mid-size and large organizations, and its offerings include: \n\n- Creatio Sales is an AI-native sales management platform that helps businesses achieve sales excellence by providing a complete customer 360 view, automating lead and sales processes, running accurate forecasts, streamlining order and document management, and boosting team collaboration.\n\n-Creatio Marketing is an AI-native omnichannel marketing platform that accelerates lead-to-revenue by providing a holistic customer view, enabling personalized journeys, streamlining digital, email, and event campaigns, and boosting team collaboration.\n\n- Creatio Service is a full-cycle AI-native service management platform that enhances customer experience through efficient case and request management, a unified agent desktop, omnichannel communications, collaborative tools, and flexible ITSM workflows.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/03deaf80-4057-4ab6-878e-2809edc1e410.png","url":"https://www.capterra.co.za/software/130149/bpm-online-crm","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/130149/bpm-online-crm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":133},"offers":{"price":"25","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise, Android, Platform ios, Platform ipad"},{"name":"Zoho CRM","description":"Zoho CRM is a customer lifecycle management solution that helps businesses manage organization-wide sales, marketing, customer support, service, and inventory management in a single business system.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d4a3f485-14ae-4f08-b59c-974d59dfb02b.jpeg","url":"https://www.capterra.co.za/software/155928/zoho-crm","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/155928/zoho-crm#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":6964},"offers":{"price":"14","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Predictive Lead Scoring Software","position":2,"item":"/directory/32276/predictive-lead-scoring/software","@type":"ListItem"},{"name":"Creatio CRM vs Zoho CRM","position":3,"item":"https://www.capterra.co.za/compare/130149/155928/bpm-online-crm/vs/zoho-crm","@type":"ListItem"}],"@id":"https://www.capterra.co.za/compare/130149/155928/bpm-online-crm/vs/zoho-crm#breadcrumblist"}]}
</script>
