---
description: Compare 123FormBuilder vs Jotform. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
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title: Compare 123FormBuilder vs Jotform - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Survey Software](/directory/30092/survey/software) > [123FormBuilder \<span\>vs\</span\> Jotform](https://www.capterra.co.za/compare/122770/158456/123contactform/vs/jotform-4-0)

# Compare 123FormBuilder vs Jotform

Canonical: https://www.capterra.co.za/compare/122770/158456/123contactform/vs/jotform-4-0

> Detailed comparison between 123FormBuilder and Jotform. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | 123FormBuilder | Jotform |
| **Overall rating** | 4.4/5 | 4.7/5 |
| **Total Reviews** | 175 | 2794 |
| **Starting Price** | US$37,00 | US$39,00 |
| **Free Trial** | No | No |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | Live Online, Documentation, Videos | Webinars, Documentation, Videos |

## Best for

### 123FormBuilder

Key features include integration with Salesforce and other popular applications, payment processing, file uploads, conditional logic, and real-time reporting.

### Jotform

Whether you run a business, nonprofit, or work in education or healthcare, Jotform makes it easy to collect and manage information. Receive payments, registrations, appointments, uploads, and more.

## Key features

### 123FormBuilder

- API
- Archiving & Retention
- Attendee Tracking
- Autofill
- CRM
- Customizable Reports
- Dashboard
- Data Analysis Tools
- Document Management
- Encryption
- Group Registration
- Mobile Survey
- No-Code
- Reminders
- SSL Security
- Support Audio/Images/Video
- Survey/Poll Management
- Surveys & Feedback
- Team Collaboration
- Web Forms

### Jotform

- API
- Archiving & Retention
- Attendee Tracking
- Autofill
- CRM
- Customizable Reports
- Dashboard
- Data Analysis Tools
- Document Management
- Encryption
- Group Registration
- Mobile Survey
- No-Code
- Reminders
- SSL Security
- Support Audio/Images/Video
- Survey/Poll Management
- Surveys & Feedback
- Team Collaboration
- Web Forms

## Links

- [View 123FormBuilder Profile](https://www.capterra.co.za/software/122770/123contactform)
- [View Jotform Profile](https://www.capterra.co.za/software/158456/jotform-4-0)
- [View Original Comparison](https://www.capterra.co.za/compare/122770/158456/123contactform/vs/jotform-4-0)

-----

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