---
description: Compare Kommo vs Bigin by Zoho CRM. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Kommo vs Bigin by Zoho CRM - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Predictive Lead Scoring Software](/directory/32276/predictive-lead-scoring/software) > [Kommo \<span\>vs\</span\> Bigin by Zoho CRM](https://www.capterra.co.za/compare/120048/204998/amocrm/vs/bigin-by-zoho-crm)

# Compare Kommo vs Bigin by Zoho CRM

Canonical: https://www.capterra.co.za/compare/120048/204998/amocrm/vs/bigin-by-zoho-crm

> Detailed comparison between Kommo and Bigin by Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Kommo | Bigin by Zoho CRM |
| **Overall rating** | 4.3/5 | 4.7/5 |
| **Total Reviews** | 195 | 724 |
| **Starting Price** | US$15,00 | US$1,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Kommo

Built for SMBs and sales teams that generate leads through messaging apps and social media, and need a conversational CRM to automate follow-ups, manage pipelines, and close deals faster.

### Bigin by Zoho CRM

Bigin is used by real estate agents, software consultants, educators, insurance professionals, legal practitioners, e-commerce sellers, solopreneurs, freelancers, agencies, and nonprofits.

## Key features

### Kommo

- API
- Calendar/Reminder System
- Channel Management
- Client Tracking
- Customizable Reports
- Dashboard
- Engagement Tracking
- Lead Capture
- Lead Management
- Live Chat
- Pipeline Reports
- Product Catalog
- Project Management
- Referral Tracking
- Reminders
- Scheduling
- Segmentation
- Transfers/Routing
- Web Forms
- Web-based Deployment

### Bigin by Zoho CRM

- API
- Calendar/Reminder System
- Channel Management
- Client Tracking
- Customizable Reports
- Dashboard
- Engagement Tracking
- Lead Capture
- Lead Management
- Live Chat
- Pipeline Reports
- Product Catalog
- Project Management
- Referral Tracking
- Reminders
- Scheduling
- Segmentation
- Transfers/Routing
- Web Forms
- Web-based Deployment

## Links

- [View Kommo Profile](https://www.capterra.co.za/software/120048/amocrm)
- [View Bigin by Zoho CRM Profile](https://www.capterra.co.za/software/204998/bigin-by-zoho-crm)
- [View Original Comparison](https://www.capterra.co.za/compare/120048/204998/amocrm/vs/bigin-by-zoho-crm)

-----

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