---
description: Compare New Relic vs IBM Instana. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare New Relic vs IBM Instana - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Application Performance Management Tools](/directory/30208/application-performance-management-software/software) > [New Relic \<span\>vs\</span\> IBM Instana](https://www.capterra.co.za/compare/118128/179810/new-relic/vs/instana)

# Compare New Relic vs IBM Instana

Canonical: https://www.capterra.co.za/compare/118128/179810/new-relic/vs/instana

> Detailed comparison between New Relic and IBM Instana. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | New Relic | IBM Instana |
| **Overall rating** | 4.5/5 | 4.2/5 |
| **Total Reviews** | 195 | 6 |
| **Starting Price** | US$10,00 | US$75,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | - |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Webinars, Documentation, Videos |

## Best for

### New Relic

Small to large businesses in the retail, healthcare, media and entertainment, startups, nonprofit, and public sector.

### IBM Instana

Any SMB, Midmarket or Large Enterprise looking to get full visibility into their application environments. IBM Instana can be used by DevOps engineers, site reliability engineers, and developers.

## Key features

### New Relic

- API
- Access Controls/Permissions
- Alerts/Escalation
- Application Management
- Audit Management
- Bandwidth Monitoring
- Baseline Manager
- Collaboration Tools
- Dashboard
- Event Logs
- Incident Management
- Incident Reporting
- Monitoring
- Multi-Cloud Management
- Performance Metrics
- Reporting/Analytics
- Root Cause Analysis
- Transaction Monitoring
- Uptime Reporting
- Workflow Management

### IBM Instana

- API
- Access Controls/Permissions
- Alerts/Escalation
- Application Management
- Audit Management
- Bandwidth Monitoring
- Baseline Manager
- Collaboration Tools
- Dashboard
- Event Logs
- Incident Management
- Incident Reporting
- Monitoring
- Multi-Cloud Management
- Performance Metrics
- Reporting/Analytics
- Root Cause Analysis
- Transaction Monitoring
- Uptime Reporting
- Workflow Management

## Links

- [View New Relic Profile](https://www.capterra.co.za/software/118128/new-relic)
- [View IBM Instana Profile](https://www.capterra.co.za/software/179810/instana)
- [View Original Comparison](https://www.capterra.co.za/compare/118128/179810/new-relic/vs/instana)

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