---
description: Compare ActiveCollab vs OneDesk. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare ActiveCollab vs OneDesk - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Marketing Planning Tools](/directory/30964/marketing-planning/software) > [ActiveCollab \<span\>vs\</span\> OneDesk](https://www.capterra.co.za/compare/114491/115614/active-collab/vs/onedesk)

# Compare ActiveCollab vs OneDesk

Canonical: https://www.capterra.co.za/compare/114491/115614/active-collab/vs/onedesk

> Detailed comparison between ActiveCollab and OneDesk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ActiveCollab | OneDesk |
| **Overall rating** | 4.5/5 | 4.3/5 |
| **Total Reviews** | 410 | 11 |
| **Starting Price** | US$11,00 | US$11,99 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Chat |
| **Training** | Live Online, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### ActiveCollab

Best for small and mid-size service businesses: from marketing agencies and creative teams, to consultancies and other client-facing organizations.

### OneDesk

Small and mid-sized businesses as well as departments at large enterprises use OneDesk. OneDesk is frequently used by project managers, customer service managers, IT, help desk.

## Key features

### ActiveCollab

- API
- Activity Tracking
- Billing & Invoicing
- Budget Management
- Customizable Reports
- Dashboard
- Email Management
- Idea Management
- Milestone Tracking
- Multi-Channel Communication
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Workflow
- Projections
- Real-Time Reporting
- Recurring Tasks
- Single Sign On
- Status Tracking
- Timesheet Management

### OneDesk

- API
- Activity Tracking
- Billing & Invoicing
- Budget Management
- Customizable Reports
- Dashboard
- Email Management
- Idea Management
- Milestone Tracking
- Multi-Channel Communication
- Project Management
- Project Planning
- Project Planning/Scheduling
- Project Workflow
- Projections
- Real-Time Reporting
- Recurring Tasks
- Single Sign On
- Status Tracking
- Timesheet Management

## Links

- [View ActiveCollab Profile](https://www.capterra.co.za/software/114491/active-collab)
- [View OneDesk Profile](https://www.capterra.co.za/software/115614/onedesk)
- [View Original Comparison](https://www.capterra.co.za/compare/114491/115614/active-collab/vs/onedesk)

-----

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