---
description: Compare Bitrix24 vs ZIWO. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Bitrix24 vs ZIWO - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Bitrix24 \<span\>vs\</span\> ZIWO](https://www.capterra.co.za/compare/113540/171265/bitrix24/vs/ziwo)

# Compare Bitrix24 vs ZIWO

Canonical: https://www.capterra.co.za/compare/113540/171265/bitrix24/vs/ziwo

> Detailed comparison between Bitrix24 and ZIWO. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bitrix24 | ZIWO |
| **Overall rating** | 4.2/5 | 4.6/5 |
| **Total Reviews** | 1002 | 109 |
| **Starting Price** | US$69,00 | US$40,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Bitrix24

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

### ZIWO

ZIWO is used by service, sales, and support teams needing clear, reliable communication across voice and messaging - especially in multilingual, remote, and regional operations in the GCC.

## Key features

### Bitrix24

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Caller Profiles
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- Employee Scheduling
- Inbound Call Center
- Live Chat
- Monitoring
- Multi-Channel Communication
- Progressive Dialer
- Recording
- Video Conferencing
- Virtual Call Center
- Virtual Extensions

### ZIWO

- API
- Activity Tracking
- Archiving & Retention
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Caller Profiles
- Chat/Messaging
- Computer Telephony Integration
- Customizable Reports
- Employee Scheduling
- Inbound Call Center
- Live Chat
- Monitoring
- Multi-Channel Communication
- Progressive Dialer
- Recording
- Video Conferencing
- Virtual Call Center
- Virtual Extensions

## Links

- [View Bitrix24 Profile](https://www.capterra.co.za/software/113540/bitrix24)
- [View ZIWO Profile](https://www.capterra.co.za/software/171265/ziwo)
- [View Original Comparison](https://www.capterra.co.za/compare/113540/171265/bitrix24/vs/ziwo)

-----

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