---
description: Compare Bitrix24 vs InGenius. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Bitrix24 vs InGenius - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Project Management Software](/directory/30002/project-management/software) > [Bitrix24 \<span\>vs\</span\> InGenius](https://www.capterra.co.za/compare/113540/156349/bitrix24/vs/ingenius-connector-enterprise)

# Compare Bitrix24 vs InGenius

Canonical: https://www.capterra.co.za/compare/113540/156349/bitrix24/vs/ingenius-connector-enterprise

> Detailed comparison between Bitrix24 and InGenius. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Bitrix24 | InGenius |
| **Overall rating** | 4.2/5 | 4.9/5 |
| **Total Reviews** | 984 | 8 |
| **Starting Price** | €61,00 | US$32,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### Bitrix24

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

### InGenius

InGenius services companies around the world, from all industries that have inbound and/or outbound phone agents. Contact centers, customer service departments and sales teams are our typical market.

## Key features

### Bitrix24

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Logging
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- Inbound Call Center
- Lead Capture
- Lead Management
- Live Chat
- Multi-Channel Communication
- Performance Management
- Progressive Dialer
- Reporting/Analytics
- Search/Filter
- Support Ticket Management
- Workflow Management

### InGenius

- API
- Activity Tracking
- Auto-Dialer
- Automatic Call Distribution
- CRM
- Call Logging
- Chat/Messaging
- Computer Telephony Integration
- Dashboard
- Inbound Call Center
- Lead Capture
- Lead Management
- Live Chat
- Multi-Channel Communication
- Performance Management
- Progressive Dialer
- Reporting/Analytics
- Search/Filter
- Support Ticket Management
- Workflow Management

## Links

- [View Bitrix24 Profile](https://www.capterra.co.za/software/113540/bitrix24)
- [View InGenius Profile](https://www.capterra.co.za/software/156349/ingenius-connector-enterprise)
- [View Original Comparison](https://www.capterra.co.za/compare/113540/156349/bitrix24/vs/ingenius-connector-enterprise)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Bitrix24 vs InGenius - Capterra South Africa 2026","description":"Compare Bitrix24 vs InGenius. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.","url":"https://www.capterra.co.za/compare/113540/156349/bitrix24/vs/ingenius-connector-enterprise","about":[{"@id":"https://www.capterra.co.za/software/113540/bitrix24#software"},{"@id":"https://www.capterra.co.za/software/156349/ingenius-connector-enterprise#software"}],"breadcrumb":{"@id":"https://www.capterra.co.za/compare/113540/156349/bitrix24/vs/ingenius-connector-enterprise#breadcrumblist"},"@id":"https://www.capterra.co.za/compare/113540/156349/bitrix24/vs/ingenius-connector-enterprise#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.za/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.capterra.co.za/#organization"}},{"name":"Bitrix24","description":"Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams. It replaces a multitude of apps and services with a single solution that features CRM, lead generation, marketing, sales &amp; workflow automation, tasks, team messenger, video calls, file storage, and work time tracking.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/38513313-8729-43a3-b761-785be004bd71.png","url":"https://www.capterra.co.za/software/113540/bitrix24","@id":"https://www.capterra.co.za/software/113540/bitrix24#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":984},"offers":{"price":"61","@type":"Offer","priceCurrency":"EUR"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"name":"InGenius","description":"Increase agent productivity and earn happier customers with a seamless integration between your phone system and CRM. InGenius helps make calls more efficient and effective by placing critical CRM insights at your employees fingertips. Empower agents with call handling tools that let them place, answer and transfer calls from within your CRM. Drive more successful service and sales with one simple, smooth integration that supports unique and complex workflows and blended agents.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/bd0d73a4-7acb-4f17-a272-aa30834cdba0.png","url":"https://www.capterra.co.za/software/156349/ingenius-connector-enterprise","@id":"https://www.capterra.co.za/software/156349/ingenius-connector-enterprise#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":8},"offers":{"price":"32","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Windows on premise, Linux on premise"},{"@id":"https://www.capterra.co.za/compare/113540/156349/bitrix24/vs/ingenius-connector-enterprise#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Project Management Software","position":2,"item":"/directory/30002/project-management/software","@type":"ListItem"},{"name":"Bitrix24 vs InGenius","position":3,"item":"https://www.capterra.co.za/compare/113540/156349/bitrix24/vs/ingenius-connector-enterprise","@type":"ListItem"}]}]}
</script>