---
description: Compare Bitrix24 vs Zoho CRM. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
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title: Compare Bitrix24 vs Zoho CRM - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [Bitrix24 \<span\>vs\</span\> Zoho CRM](https://www.capterra.co.za/compare/113540/155928/bitrix24/vs/zoho-crm)

# Compare Bitrix24 vs Zoho CRM

Canonical: https://www.capterra.co.za/compare/113540/155928/bitrix24/vs/zoho-crm

> Detailed comparison between Bitrix24 and Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bitrix24 | Zoho CRM |
| **Overall rating** | 4.2/5 | 4.3/5 |
| **Total Reviews** | 990 | 6973 |
| **Starting Price** | US$69,00 | US$14,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Bitrix24

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

### Zoho CRM

Zoho CRM can be used by businesses of all sizes. Teams can even build a custom version of Zoho CRM.

## Key features

### Bitrix24

- Accounting
- Calendar/Reminder System
- Channel Management
- Client Management
- Configurable Workflow
- Customizable Reports
- Deal Management
- For Startups
- Help Desk Management
- Lead Management
- Monitoring
- Performance Management
- Product Catalog
- Project Management
- Proposal Generation
- Reminders
- Sales Activity Management
- Scheduling
- Web Forms
- Web-based Deployment

### Zoho CRM

- Accounting
- Calendar/Reminder System
- Channel Management
- Client Management
- Configurable Workflow
- Customizable Reports
- Deal Management
- For Startups
- Help Desk Management
- Lead Management
- Monitoring
- Performance Management
- Product Catalog
- Project Management
- Proposal Generation
- Reminders
- Sales Activity Management
- Scheduling
- Web Forms
- Web-based Deployment

## Links

- [View Bitrix24 Profile](https://www.capterra.co.za/software/113540/bitrix24)
- [View Zoho CRM Profile](https://www.capterra.co.za/software/155928/zoho-crm)
- [View Original Comparison](https://www.capterra.co.za/compare/113540/155928/bitrix24/vs/zoho-crm)

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