---
description: Compare Bitrix24 vs Zoho CRM. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Bitrix24 vs Zoho CRM - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Task Management Software](/directory/10030/task-management/software) > [Bitrix24 \<span\>vs\</span\> Zoho CRM](https://www.capterra.co.za/compare/113540/155928/bitrix24/vs/zoho-crm)

# Compare Bitrix24 vs Zoho CRM

Canonical: https://www.capterra.co.za/compare/113540/155928/bitrix24/vs/zoho-crm

> Detailed comparison between Bitrix24 and Zoho CRM. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Bitrix24 | Zoho CRM |
| **Overall rating** | 4.2/5 | 4.3/5 |
| **Total Reviews** | 1002 | 6994 |
| **Starting Price** | US$69,00 | US$14,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Bitrix24

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

### Zoho CRM

Zoho CRM can be used by businesses of all sizes. Teams can even build a custom version of Zoho CRM.

## Key features

### Bitrix24

- Accounting
- Calendar/Reminder System
- Channel Management
- Client Management
- Configurable Workflow
- Customizable Reports
- Deal Management
- For Startups
- Help Desk Management
- Lead Management
- Monitoring
- Performance Management
- Product Catalog
- Project Management
- Proposal Generation
- Reminders
- Sales Activity Management
- Scheduling
- Web Forms
- Web-based Deployment

### Zoho CRM

- Accounting
- Calendar/Reminder System
- Channel Management
- Client Management
- Configurable Workflow
- Customizable Reports
- Deal Management
- For Startups
- Help Desk Management
- Lead Management
- Monitoring
- Performance Management
- Product Catalog
- Project Management
- Proposal Generation
- Reminders
- Sales Activity Management
- Scheduling
- Web Forms
- Web-based Deployment

## Links

- [View Bitrix24 Profile](https://www.capterra.co.za/software/113540/bitrix24)
- [View Zoho CRM Profile](https://www.capterra.co.za/software/155928/zoho-crm)
- [View Original Comparison](https://www.capterra.co.za/compare/113540/155928/bitrix24/vs/zoho-crm)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Bitrix24 vs Zoho CRM - Capterra South Africa 2026","description":"Compare Bitrix24 vs Zoho CRM. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.","url":"https://www.capterra.co.za/compare/113540/155928/bitrix24/vs/zoho-crm","about":[{"@id":"https://www.capterra.co.za/software/113540/bitrix24#software"},{"@id":"https://www.capterra.co.za/software/155928/zoho-crm#software"}],"breadcrumb":{"@id":"https://www.capterra.co.za/compare/113540/155928/bitrix24/vs/zoho-crm#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.za/compare/113540/155928/bitrix24/vs/zoho-crm#webpage","isPartOf":{"@id":"https://www.capterra.co.za/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.capterra.co.za/#organization"}},{"name":"Bitrix24","description":"Bitrix24 is an all-in-one business workspace that combines CRM, collaboration, and management tools in a single, easy-to-use platform – free for unlimited users.\n\nWhether you're a small team or a growing business, Bitrix24 helps you to:\n\n— Track leads and manage customer relationships with a built-in CRM\n— Stay on top of projects and tasks with Kanban boards, timelines, and time tracking\n— Communicate easily via team messenger, video calls, and shared calendars\n— Create and edit documents, manage files, and collect e-signatures\n— Run marketing campaigns and manage customer interactions through email, calls, and WhatsApp\n\nBitrix24’s AI-powered assistant CoPilot helps automate routine tasks, write emails, analyze data, and suggest next steps, saving time and boosting productivity.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/38513313-8729-43a3-b761-785be004bd71.png","url":"https://www.capterra.co.za/software/113540/bitrix24","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/113540/bitrix24#software","publisher":{"@id":"https://www.capterra.co.za/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.2,"bestRating":5,"ratingCount":1002},"offers":{"price":"69","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Windows on premise, Linux on premise, Chrome, Android, Platform ios, Platform ipad"},{"name":"Zoho CRM","description":"Zoho CRM is a customer lifecycle management solution that helps businesses manage organization-wide sales, marketing, customer support, service, and inventory management in a single business system.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/d4a3f485-14ae-4f08-b59c-974d59dfb02b.jpeg","url":"https://www.capterra.co.za/software/155928/zoho-crm","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/155928/zoho-crm#software","publisher":{"@id":"https://www.capterra.co.za/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.3,"bestRating":5,"ratingCount":6994},"offers":{"price":"14","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Task Management Software","position":2,"item":"/directory/10030/task-management/software","@type":"ListItem"},{"name":"Bitrix24 vs Zoho CRM","position":3,"item":"https://www.capterra.co.za/compare/113540/155928/bitrix24/vs/zoho-crm","@type":"ListItem"}],"@id":"https://www.capterra.co.za/compare/113540/155928/bitrix24/vs/zoho-crm#breadcrumblist"}]}
</script>