---
description: Compare Bitrix24 vs ReFrame Engage. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
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title: Compare Bitrix24 vs ReFrame Engage - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Lead Management Software](/directory/30017/lead-management/software) > [Bitrix24 \<span\>vs\</span\> ReFrame Engage](https://www.capterra.co.za/compare/113540/1022724/bitrix24/vs/reframe-engage)

# Compare Bitrix24 vs ReFrame Engage

Canonical: https://www.capterra.co.za/compare/113540/1022724/bitrix24/vs/reframe-engage

> Detailed comparison between Bitrix24 and ReFrame Engage. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Bitrix24 | ReFrame Engage |
| **Overall rating** | 4.2/5 | - |
| **Total Reviews** | 984 | 0 |
| **Starting Price** | €61,00 | US$19,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | Yes | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Bitrix24

Sales, marketing, customer service, project management, retail, legal, real estate, remote work, call center, and more.

### ReFrame Engage

Serving Government, Education, Healthcare, Financial, and Commercial organizations

## Key features

### Bitrix24

- API
- Activity Tracking
- CRM
- Calendar/Reminder System
- Chat/Messaging
- Content Management
- Customer Database
- Customer Engagement
- Customizable Reports
- Dashboard
- Email Management
- Multi-Channel Communication
- Multi-User Collaboration
- Personalization
- Reminders
- Scheduling
- Screen Sharing
- Social Media Integration
- Team Calendars
- Video Conferencing

### ReFrame Engage

- API
- Activity Tracking
- CRM
- Calendar/Reminder System
- Chat/Messaging
- Content Management
- Customer Database
- Customer Engagement
- Customizable Reports
- Dashboard
- Email Management
- Multi-Channel Communication
- Multi-User Collaboration
- Personalization
- Reminders
- Scheduling
- Screen Sharing
- Social Media Integration
- Team Calendars
- Video Conferencing

## Links

- [View Bitrix24 Profile](https://www.capterra.co.za/software/113540/bitrix24)
- [View ReFrame Engage Profile](https://www.capterra.co.za/software/1022724/reframe-engage)
- [View Original Comparison](https://www.capterra.co.za/compare/113540/1022724/bitrix24/vs/reframe-engage)

-----

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