---
description: Compare Calabrio ONE vs RingCX. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Calabrio ONE vs RingCX - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Quality Management Software](/directory/30099/quality-management/software) > [Calabrio ONE \<span\>vs\</span\> RingCX](https://www.capterra.co.za/compare/110588/154951/calabrio-one-suite/vs/ringcentral-contact-center)

# Compare Calabrio ONE vs RingCX

Canonical: https://www.capterra.co.za/compare/110588/154951/calabrio-one-suite/vs/ringcentral-contact-center

> Detailed comparison between Calabrio ONE and RingCX. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Calabrio ONE | RingCX |
| **Overall rating** | 4.5/5 | 4.2/5 |
| **Total Reviews** | 263 | 253 |
| **Starting Price** | US$295,00 | US$65,00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### Calabrio ONE

Built to take full advantage of agile cloud-based platforms, Calabrio ONE is easy to use and provides the insights you need to improve customer and agent experience in your contact center.

### RingCX

RingCentral RingCX targets businesses of all sizes seeking simplified, cost-effective customer service solutions with streamlined deployment and modern features.

## Key features

### Calabrio ONE

- API
- Activity Tracking
- Archiving & Retention
- Blended Call Center
- Call Scripting
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Customizable Reports
- Employee Scheduling
- Inbound Call Center
- Live Chat
- Monitoring
- Performance Management
- Real-Time Data
- Recording
- Skills Tracking
- Surveys & Feedback
- Video Conferencing

### RingCX

- API
- Activity Tracking
- Archiving & Retention
- Blended Call Center
- Call Scripting
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Customizable Reports
- Employee Scheduling
- Inbound Call Center
- Live Chat
- Monitoring
- Performance Management
- Real-Time Data
- Recording
- Skills Tracking
- Surveys & Feedback
- Video Conferencing

## Links

- [View Calabrio ONE Profile](https://www.capterra.co.za/software/110588/calabrio-one-suite)
- [View RingCX Profile](https://www.capterra.co.za/software/154951/ringcentral-contact-center)
- [View Original Comparison](https://www.capterra.co.za/compare/110588/154951/calabrio-one-suite/vs/ringcentral-contact-center)

-----

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