---
description: Compare Calabrio ONE vs Imagicle Call Recording. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Calabrio ONE vs Imagicle Call Recording - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Call Recording Software](/directory/30533/call-recording/software) > [Calabrio ONE \<span\>vs\</span\> Imagicle Call Recording](https://www.capterra.co.za/compare/110588/153588/calabrio-one-suite/vs/http-www-imagicle-com)

# Compare Calabrio ONE vs Imagicle Call Recording

Canonical: https://www.capterra.co.za/compare/110588/153588/calabrio-one-suite/vs/http-www-imagicle-com

> Detailed comparison between Calabrio ONE and Imagicle Call Recording. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Calabrio ONE | Imagicle Call Recording |
| **Overall rating** | 4.5/5 | 4.5/5 |
| **Total Reviews** | 263 | 10 |
| **Starting Price** | US$295,00 | US$1,00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Best for

### Calabrio ONE

Built to take full advantage of agile cloud-based platforms, Calabrio ONE is easy to use and provides the insights you need to improve customer and agent experience in your contact center.

### Imagicle Call Recording

Companies (50+ employees) using a Cisco Calling platform that needs to record calls for legal requirements and operator training or just to keep track of important business calls.

## Key features

### Calabrio ONE

- Archiving & Retention
- Blended Call Center
- Call Monitoring
- Call Routing
- Call Tagging
- Call Tracking
- Call Tracking Metrics
- Call Transcription
- Computer Telephony Integration
- Customizable Reports
- File Transfer
- Monitoring
- Natural Language Processing
- On-Demand Recording
- Performance Metrics
- Productivity Analysis
- Queue Management
- Recording
- Skills Tracking
- Voice Mail

### Imagicle Call Recording

- Archiving & Retention
- Call Monitoring
- Call Routing
- Call Tagging
- Call Transcription
- Computer Telephony Integration
- File Transfer
- On-Demand Recording
- Performance Metrics
- Queue Management
- Recording
- Voice Mail

## Links

- [View Calabrio ONE Profile](https://www.capterra.co.za/software/110588/calabrio-one-suite)
- [View Imagicle Call Recording Profile](https://www.capterra.co.za/software/153588/http-www-imagicle-com)
- [View Original Comparison](https://www.capterra.co.za/compare/110588/153588/calabrio-one-suite/vs/http-www-imagicle-com)

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