---
description: Compare ConnectWise PSA vs IT Glue. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
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title: Compare ConnectWise PSA vs IT Glue - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [IT Management Software](/directory/10001/it-management/software) > [ConnectWise PSA \<span\>vs\</span\> IT Glue](https://www.capterra.co.za/compare/107931/170401/connectwise-manage/vs/itglue)

# Compare ConnectWise PSA vs IT Glue

Canonical: https://www.capterra.co.za/compare/107931/170401/connectwise-manage/vs/itglue

> Detailed comparison between ConnectWise PSA and IT Glue. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | ConnectWise PSA | IT Glue |
| **Overall rating** | 4.1/5 | 4.6/5 |
| **Total Reviews** | 273 | 331 |
| **Starting Price** | - | US$29,00 |
| **Free Trial** | No | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation, Videos |

## Best for

### ConnectWise PSA

Made for companies that sell, service, and support technology- from managed service providers and cloud service providers to managed print, VOIP, VARs.

### IT Glue

IT Glue is designed to help IT professionals document SOPs, passwords, assets, vendors, and users. Whether you're running an IT team or an MSP, IT Glue centralizes and standardizes your documentation.

## Key features

### ConnectWise PSA

- API
- Activity Tracking
- Asset Tracking
- Audit Trail
- CRM
- Configurable Workflow
- Contract/License Management
- Customizable Reports
- Dashboard
- Document Management
- Help Desk Management
- IT Asset Tracking
- IT Reporting
- License Management
- Monitoring
- Performance Metrics
- Real-Time Data
- SSL Security
- Single Sign On
- Support Ticket Management

### IT Glue

- API
- Activity Tracking
- Asset Tracking
- Audit Trail
- CRM
- Configurable Workflow
- Contract/License Management
- Customizable Reports
- Dashboard
- Document Management
- Help Desk Management
- IT Asset Tracking
- IT Reporting
- License Management
- Monitoring
- Performance Metrics
- Real-Time Data
- SSL Security
- Single Sign On
- Support Ticket Management

## Links

- [View ConnectWise PSA Profile](https://www.capterra.co.za/software/107931/connectwise-manage)
- [View IT Glue Profile](https://www.capterra.co.za/software/170401/itglue)
- [View Original Comparison](https://www.capterra.co.za/compare/107931/170401/connectwise-manage/vs/itglue)

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