---
description: Compare Medallia Experience Cloud vs UmfrageOnline. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Medallia Experience Cloud vs UmfrageOnline - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Digital Adoption Platforms](/directory/31638/digital-adoption-platform/software) > [Medallia Experience Cloud \<span\>vs\</span\> UmfrageOnline](https://www.capterra.co.za/compare/107199/201674/medallia-enterprise/vs/enquetes-maken)

# Compare Medallia Experience Cloud vs UmfrageOnline

Canonical: https://www.capterra.co.za/compare/107199/201674/medallia-enterprise/vs/enquetes-maken

> Detailed comparison between Medallia Experience Cloud and UmfrageOnline. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | Medallia Experience Cloud | UmfrageOnline |
| **Overall rating** | 4.5/5 | 4.6/5 |
| **Total Reviews** | 33 | 1553 |
| **Starting Price** | US$5,00 | US$35,00 |
| **Free Trial** | - | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Phone Support |
| **Training** | In Person, Live Online, Webinars, Documentation | - |

## Best for

### Medallia Experience Cloud

Organizations of all sizes that want everyone from the frontline to the C-Suite customer-aware and empowered with tools to create experiences that keep customers coming back and spending more.

### UmfrageOnline

Businesses owners wanting to create and carry out customer surveys.

## Key features

### Medallia Experience Cloud

- API
- Customizable Reports
- Customizable Templates
- Dashboard
- Email Marketing
- Engagement Tracking
- Mobile Survey
- Multi-Channel Distribution
- Multi-Language
- Question Branching
- Question Library
- Real-Time Data
- Reporting/Analytics
- Segmentation
- Skip Logic
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback
- URL Customization

### UmfrageOnline

- Customizable Templates
- Email Marketing
- Mobile Survey
- Multi-Channel Distribution
- Multi-Language
- Question Branching
- Question Library
- Reporting/Analytics
- Skip Logic
- Support Audio/Images/Video
- Survey Builder
- URL Customization

## Links

- [View Medallia Experience Cloud Profile](https://www.capterra.co.za/software/107199/medallia-enterprise)
- [View UmfrageOnline Profile](https://www.capterra.co.za/software/201674/enquetes-maken)
- [View Original Comparison](https://www.capterra.co.za/compare/107199/201674/medallia-enterprise/vs/enquetes-maken)

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