---
description: Compare Medallia Experience Cloud vs Jotform. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Medallia Experience Cloud vs Jotform - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [NPS Software](/directory/32075/nps/software) > [Medallia Experience Cloud \<span\>vs\</span\> Jotform](https://www.capterra.co.za/compare/107199/158456/medallia-enterprise/vs/jotform-4-0)

# Compare Medallia Experience Cloud vs Jotform

Canonical: https://www.capterra.co.za/compare/107199/158456/medallia-enterprise/vs/jotform-4-0

> Detailed comparison between Medallia Experience Cloud and Jotform. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Medallia Experience Cloud | Jotform |
| **Overall rating** | 4.5/5 | 4.7/5 |
| **Total Reviews** | 33 | 2794 |
| **Starting Price** | US$5,00 | US$39,00 |
| **Free Trial** | - | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation | Webinars, Documentation, Videos |

## Best for

### Medallia Experience Cloud

Organizations of all sizes that want everyone from the frontline to the C-Suite customer-aware and empowered with tools to create experiences that keep customers coming back and spending more.

### Jotform

Whether you run a business, nonprofit, or work in education or healthcare, Jotform makes it easy to collect and manage information. Receive payments, registrations, appointments, uploads, and more.

## Key features

### Medallia Experience Cloud

- API
- CRM
- Customizable Reports
- Dashboard
- Data Analysis Tools
- Engagement Tracking
- Mobile Survey
- Offline Response Collection
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Response Quotas
- Segmentation
- Site Intercept Survey
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback

### Jotform

- API
- CRM
- Customizable Reports
- Dashboard
- Data Analysis Tools
- Engagement Tracking
- Mobile Survey
- Offline Response Collection
- Pulse Surveys
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reporting/Analytics
- Response Quotas
- Segmentation
- Site Intercept Survey
- Support Audio/Images/Video
- Survey Builder
- Survey/Poll Management
- Surveys & Feedback

## Links

- [View Medallia Experience Cloud Profile](https://www.capterra.co.za/software/107199/medallia-enterprise)
- [View Jotform Profile](https://www.capterra.co.za/software/158456/jotform-4-0)
- [View Original Comparison](https://www.capterra.co.za/compare/107199/158456/medallia-enterprise/vs/jotform-4-0)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Medallia Experience Cloud vs Jotform - Capterra South Africa 2026","description":"Compare Medallia Experience Cloud vs Jotform. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.","url":"https://www.capterra.co.za/compare/107199/158456/medallia-enterprise/vs/jotform-4-0","about":[{"@id":"https://www.capterra.co.za/software/107199/medallia-enterprise#software"},{"@id":"https://www.capterra.co.za/software/158456/jotform-4-0#software"}],"breadcrumb":{"@id":"https://www.capterra.co.za/compare/107199/158456/medallia-enterprise/vs/jotform-4-0#breadcrumblist"},"@id":"https://www.capterra.co.za/compare/107199/158456/medallia-enterprise/vs/jotform-4-0#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.za/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.capterra.co.za/#organization"}},{"name":"Medallia Experience Cloud","description":"Medallia, the pioneer and global leader in experience management and engagement, helps everyone from the frontline to the C-Suite become customer-aware with actionable insights that keep customers coming back, spending more, and evangelizing your organization. Our cloud-based platform captures the broadest and deepest spectrum of solicited and unsolicited feedback data and serves up intelligent insights to help guide employees' daily decision-making.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/4a462e83-5438-4bc4-8ff7-c386c652f829.png","url":"https://www.capterra.co.za/software/107199/medallia-enterprise","@id":"https://www.capterra.co.za/software/107199/medallia-enterprise#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.5,"bestRating":5,"ratingCount":33},"offers":{"price":"5","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Android, Platform ios, Platform ipad"},{"name":"Jotform","description":"Trusted by over 30 million users, Jotform's form builder is the easy way to create and publish online forms from any device. The company offers 10,000+ ready-made form templates, 200+ integrations to 3rd party apps, and advanced design features making it the leading online form builder for organizations all over the world. It's popularly used to create payment forms, lead generation forms, registration forms, contact forms, application forms, and more.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/105ca01c-8341-475a-b7e9-071b1f6db11f.png","url":"https://www.capterra.co.za/software/158456/jotform-4-0","@id":"https://www.capterra.co.za/software/158456/jotform-4-0#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":4.7,"bestRating":5,"ratingCount":2794},"offers":{"price":"39","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud, Apple, Windows, Linux, Android, Platform ios, Platform ipad"},{"@id":"https://www.capterra.co.za/compare/107199/158456/medallia-enterprise/vs/jotform-4-0#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"NPS Software","position":2,"item":"/directory/32075/nps/software","@type":"ListItem"},{"name":"Medallia Experience Cloud vs Jotform","position":3,"item":"https://www.capterra.co.za/compare/107199/158456/medallia-enterprise/vs/jotform-4-0","@type":"ListItem"}]}]}
</script>