---
description: Compare SmartSolve vs Intact Platform. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare SmartSolve vs Intact Platform - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Complaint Management Software](/directory/30674/complaint-management/software) > [SmartSolve \<span\>vs\</span\> Intact Platform](https://www.capterra.co.za/compare/106668/141616/smartsolve/vs/intact-platform)

# Compare SmartSolve vs Intact Platform

Canonical: https://www.capterra.co.za/compare/106668/141616/smartsolve/vs/intact-platform

> Detailed comparison between SmartSolve and Intact Platform. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | SmartSolve | Intact Platform |
| **Overall rating** | 4.2/5 | 3.5/5 |
| **Total Reviews** | 11 | 2 |
| **Starting Price** | - | €199,00 |
| **Free Trial** | No | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Chromebook (Desktop) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep) | Email/Help Desk |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars |

## Best for

### SmartSolve

IQVIA Quality Compliance can support organizations with technology and services that enable improved quality and compliant product lifecycle management in the life sciences space.

### Intact Platform

The Intact Platform is a full-scale, modular ERP solution for audits, certification, accreditation, and standards. Virtually endless configuration options let you tailor the system to your needs.

## Key features

### SmartSolve

- API
- Access Controls/Permissions
- Approval Process Control
- Audit Planning
- Audit Trail
- Corrective and Preventive Actions (CAPA)
- Customizable Forms
- Customizable Reports
- Dashboard
- Document Management
- ISO Compliance
- Issue Management
- Quality Control
- Real-Time Data
- Reminders
- Status Tracking
- Supplier Management
- Supplier Quality Control
- Task Management
- Workflow Management

### Intact Platform

- API
- Access Controls/Permissions
- Approval Process Control
- Audit Planning
- Audit Trail
- Corrective and Preventive Actions (CAPA)
- Customizable Forms
- Customizable Reports
- Dashboard
- Document Management
- ISO Compliance
- Issue Management
- Quality Control
- Real-Time Data
- Reminders
- Status Tracking
- Supplier Management
- Supplier Quality Control
- Task Management
- Workflow Management

## Links

- [View SmartSolve Profile](https://www.capterra.co.za/software/106668/smartsolve)
- [View Intact Platform Profile](https://www.capterra.co.za/software/141616/intact-platform)
- [View Original Comparison](https://www.capterra.co.za/compare/106668/141616/smartsolve/vs/intact-platform)

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