---
description: Compare Live Chat App vs Chatway. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare Live Chat App vs Chatway - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Live Chat App \<span\>vs\</span\> Chatway](https://www.capterra.co.za/compare/1054073/1056260/live-chat-app/vs/chatway)

# Compare Live Chat App vs Chatway

Canonical: https://www.capterra.co.za/compare/1054073/1056260/live-chat-app/vs/chatway

> Detailed comparison between Live Chat App and Chatway. Check ratings, reviews, pricing, and features to make the best decision for your business.

-----

## At a Glance

| Metric | Live Chat App | Chatway |
| **Overall rating** | 5.0/5 | 4.9/5 |
| **Total Reviews** | 2 | 77 |
| **Starting Price** | - | US$0,00 |
| **Free Trial** | - | Yes |
| **Free Version** | - | Yes |
| **Deployment** | Cloud, SaaS, Web-based | Cloud, SaaS, Web-based |
| **Support** | - | Email/Help Desk, 24/7 (Live rep), Chat |
| **Training** | - | - |

## Best for

### Live Chat App

\-

### Chatway

Chatway is a live chat and AI chatbot tool that enables users to communicate, collaborate \&amp; automate customer support

## Key features

### Live Chat App

- Customizable Branding
- Real-time Consumer-facing Chat

### Chatway

- Activity Dashboard
- Autoresponders
- Canned Responses
- Chat/Messaging
- Collaboration Tools
- Contact Management
- Customizable Branding
- Email Management
- File Sharing
- Geotargeting
- Interaction Tracking
- Mobile Access
- Multi-Channel Communication
- Offline Form
- Proactive Chat
- Real-Time Analytics
- Real-Time Monitoring
- Real-Time Notifications
- Real-time Consumer-facing Chat
- Reporting/Analytics

## Links

- [View Live Chat App Profile](https://www.capterra.co.za/software/1054073/live-chat-app)
- [View Chatway Profile](https://www.capterra.co.za/software/1056260/chatway)
- [View Original Comparison](https://www.capterra.co.za/compare/1054073/1056260/live-chat-app/vs/chatway)

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Compare Live Chat App vs Chatway - Capterra South Africa 2026","description":"Compare Live Chat App vs Chatway. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.","url":"https://www.capterra.co.za/compare/1054073/1056260/live-chat-app/vs/chatway","about":[{"@id":"https://www.capterra.co.za/software/1054073/live-chat-app#software"},{"@id":"https://www.capterra.co.za/software/1056260/chatway#software"}],"breadcrumb":{"@id":"https://www.capterra.co.za/compare/1054073/1056260/live-chat-app/vs/chatway#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.za/compare/1054073/1056260/live-chat-app/vs/chatway#webpage","isPartOf":{"@id":"https://www.capterra.co.za/#website"},"inLanguage":"en-ZA","publisher":{"@id":"https://www.capterra.co.za/#organization"}},{"name":"Live Chat App","description":"Cloud-based live chat application that helps businesses conduct real-time customer chats on a centralized dashboard.","url":"https://www.capterra.co.za/software/1054073/live-chat-app","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/1054073/live-chat-app#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":2},"operatingSystem":"Cloud"},{"name":"Chatway","description":"Chatway is a live chat app for websites that helps businesses support customers, answer questions, capture leads, and convert more visitors in real time. Add a customizable live chat widget to your website, manage all customer conversations from one shared inbox, and collaborate with your team across website chat, email, and social channels.\n\nChatway also includes an AI chatbot that can instantly answer common questions, reduce repetitive support work, qualify leads, and help customers get the information they need faster. With Chatway, you can assign chats, track conversation history, respond from desktop or mobile, and deliver fast, personalized support at every stage of the customer journey. Use Chatway to improve customer satisfaction, boost engagement, increase sales, and provide seamless live chat and AI-powered support from one platform.","image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductScreenshot/0ed6c902-342a-446b-8951-c029a096194a.png","url":"https://www.capterra.co.za/software/1056260/chatway","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/1056260/chatway#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","ratingValue":4.9,"bestRating":5,"ratingCount":77},"offers":{"price":"0","@type":"Offer","priceCurrency":"USD"},"operatingSystem":"Cloud"},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/30797/live-chat/software","@type":"ListItem"},{"name":"Live Chat App vs Chatway","position":3,"item":"https://www.capterra.co.za/compare/1054073/1056260/live-chat-app/vs/chatway","@type":"ListItem"}],"@id":"https://www.capterra.co.za/compare/1054073/1056260/live-chat-app/vs/chatway#breadcrumblist"}]}
</script>