---
description: Compare LiveAgent vs Voiso. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveAgent vs Voiso - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [CRM Software](/directory/2/customer-relationship-management/software) > [LiveAgent \<span\>vs\</span\> Voiso](https://www.capterra.co.za/compare/102188/203121/liveagent/vs/voiso)

# Compare LiveAgent vs Voiso

Canonical: https://www.capterra.co.za/compare/102188/203121/liveagent/vs/voiso

> Detailed comparison between LiveAgent and Voiso. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Voiso |
| **Overall rating** | 4.7/5 | 4.7/5 |
| **Total Reviews** | 1753 | 30 |
| **Starting Price** | US$15,00 | US$24,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Voiso

Our target customers are businesses with a call or contact center that want to streamline and optimise their workflows and improve customer engagement through automation and AI.

## Key features

### LiveAgent

- API
- Automatic Call Distribution
- Blended Call Center
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Customer Communication
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Inbound Call Center
- Lead Capture
- Live Chat
- Monitoring
- Multi-User Collaboration
- Performance Management
- Real-Time Data
- Support Ticket Management

### Voiso

- API
- Automatic Call Distribution
- Blended Call Center
- Call Scripting
- Call Tracking
- Call Tracking Metrics
- Computer Telephony Integration
- Customer Communication
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Inbound Call Center
- Lead Capture
- Live Chat
- Monitoring
- Multi-User Collaboration
- Performance Management
- Real-Time Data
- Support Ticket Management

## Links

- [View LiveAgent Profile](https://www.capterra.co.za/software/102188/liveagent)
- [View Voiso Profile](https://www.capterra.co.za/software/203121/voiso)
- [View Original Comparison](https://www.capterra.co.za/compare/102188/203121/liveagent/vs/voiso)

-----

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