---
description: Compare LiveAgent vs Huggy. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveAgent vs Huggy - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [LiveAgent \<span\>vs\</span\> Huggy](https://www.capterra.co.za/compare/102188/192680/liveagent/vs/huggy)

# Compare LiveAgent vs Huggy

Canonical: https://www.capterra.co.za/compare/102188/192680/liveagent/vs/huggy

> Detailed comparison between LiveAgent and Huggy. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Huggy |
| **Overall rating** | 4.7/5 | 4.0/5 |
| **Total Reviews** | 1753 | 1 |
| **Starting Price** | US$15,00 | R$239,00 |
| **Free Trial** | Yes | No |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | FAQs/Forum, Knowledge Base |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | - |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Huggy

\-

## Key features

### LiveAgent

- AI/Machine Learning
- API
- Blended Call Center
- Call Tracking
- Chatbot
- Computer Telephony Integration
- Contact Management
- Customer Complaint Tracking
- Customer Service Analytics
- Customizable Reports
- Email Monitoring
- Interaction Tracking
- Lead Capture
- Lead Management
- Multi-Channel Communication
- Natural Language Processing
- One-to-One Messaging
- Real-time Consumer-facing Chat
- Real-time Conversations
- Transfers/Routing

### Huggy

- AI/Machine Learning
- API
- Chatbot
- Contact Management
- Customer Service Analytics
- Interaction Tracking
- Lead Capture
- Multi-Channel Communication
- Natural Language Processing
- One-to-One Messaging
- Real-time Consumer-facing Chat
- Real-time Conversations

## Links

- [View LiveAgent Profile](https://www.capterra.co.za/software/102188/liveagent)
- [View Huggy Profile](https://www.capterra.co.za/software/192680/huggy)
- [View Original Comparison](https://www.capterra.co.za/compare/102188/192680/liveagent/vs/huggy)

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