---
description: Compare LiveAgent vs Endear. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveAgent vs Endear - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Contact Center Quality Assurance Software](/directory/33415/contact-center-quality-assurance/software) > [LiveAgent \<span\>vs\</span\> Endear](https://www.capterra.co.za/compare/102188/187844/liveagent/vs/endear-outbound-retailing)

# Compare LiveAgent vs Endear

Canonical: https://www.capterra.co.za/compare/102188/187844/liveagent/vs/endear-outbound-retailing

> Detailed comparison between LiveAgent and Endear. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Endear |
| **Overall rating** | 4.7/5 | 4.4/5 |
| **Total Reviews** | 1789 | 47 |
| **Starting Price** | US$15,00 | US$350,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

Startups, small businesses, and enterprises across e-commerce, SaaS, automotive, travel, healthcare, education, financial services, accounting, legal, and retail industries.

### Endear

Omnichannel retailers that want to modernize their retail operations and boost sales and retention in the process.

## Key features

### LiveAgent

- API
- Activity Tracking
- CRM
- Commenting/Notes
- Content Management
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Lead Management
- Live Chat
- Performance Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting/Analytics
- Search/Filter
- Segmentation

### Endear

- API
- Activity Tracking
- CRM
- Commenting/Notes
- Content Management
- Customer Database
- Customizable Reports
- Dashboard
- Email Management
- Engagement Tracking
- Lead Management
- Live Chat
- Performance Management
- Real-Time Analytics
- Real-Time Data
- Real-Time Reporting
- Reminders
- Reporting/Analytics
- Search/Filter
- Segmentation

## Links

- [View LiveAgent Profile](https://www.capterra.co.za/software/102188/liveagent)
- [View Endear Profile](https://www.capterra.co.za/software/187844/endear-outbound-retailing)
- [View Original Comparison](https://www.capterra.co.za/compare/102188/187844/liveagent/vs/endear-outbound-retailing)

-----

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