---
description: Compare LiveAgent vs Mint Service Desk. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveAgent vs Mint Service Desk - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Contact Center Quality Assurance Software](/directory/33415/contact-center-quality-assurance/software) > [LiveAgent \<span\>vs\</span\> Mint Service Desk](https://www.capterra.co.za/compare/102188/187044/liveagent/vs/mint-service-desk)

# Compare LiveAgent vs Mint Service Desk

Canonical: https://www.capterra.co.za/compare/102188/187044/liveagent/vs/mint-service-desk

> Detailed comparison between LiveAgent and Mint Service Desk. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Mint Service Desk |
| **Overall rating** | 4.7/5 | 4.8/5 |
| **Total Reviews** | 1753 | 22 |
| **Starting Price** | US$15,00 | US$5,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Windows (On-Premise), Linux (On-Premise) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Mint Service Desk

Mint Service Desk targets businesses of all sizes seeking efficient IT service management. Ideal for IT departments in SMBs and large enterprises, it caters to those needing advanced ticketing, asset

## Key features

### LiveAgent

- API
- Activity Tracking
- Analytics
- CMDB
- Chat/Messaging
- Customer Database
- Customizable Reports
- Email Management
- Help Desk Management
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Chat
- Real-Time Reporting
- Reminders
- SSL Security
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback

### Mint Service Desk

- API
- Activity Tracking
- Analytics
- CMDB
- Chat/Messaging
- Customer Database
- Customizable Reports
- Email Management
- Help Desk Management
- Monitoring
- Multi-Channel Communication
- Performance Metrics
- Real-Time Chat
- Real-Time Reporting
- Reminders
- SSL Security
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Surveys & Feedback

## Links

- [View LiveAgent Profile](https://www.capterra.co.za/software/102188/liveagent)
- [View Mint Service Desk Profile](https://www.capterra.co.za/software/187044/mint-service-desk)
- [View Original Comparison](https://www.capterra.co.za/compare/102188/187044/liveagent/vs/mint-service-desk)

-----

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