---
description: Compare LiveAgent vs Missive. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveAgent vs Missive - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Chatbot Software](/directory/32448/chatbot/software) > [LiveAgent \<span\>vs\</span\> Missive](https://www.capterra.co.za/compare/102188/152884/liveagent/vs/missive)

# Compare LiveAgent vs Missive

Canonical: https://www.capterra.co.za/compare/102188/152884/liveagent/vs/missive

> Detailed comparison between LiveAgent and Missive. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | Missive |
| **Overall rating** | 4.7/5 | 4.9/5 |
| **Total Reviews** | 1753 | 147 |
| **Starting Price** | US$15,00 | US$18,00 |
| **Free Trial** | Yes | Yes |
| **Free Version** | No | Yes |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Chromebook (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | Live Online, Webinars, Documentation |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### Missive

Small/medium businesses, digital agencies, consulting firms, logistics companies, design studios, e-commerce stores, rental agencies, marketing agencies, law firms, and customer support departments.

## Key features

### LiveAgent

- API
- Activity Tracking
- CRM
- Chat/Messaging
- Customer Database
- Customer Engagement
- Customer Service Analytics
- Email Management
- Lead Management
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Analytics
- Real-Time Chat
- Reminders
- SSL Security
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Video Conferencing

### Missive

- API
- Activity Tracking
- CRM
- Chat/Messaging
- Customer Database
- Customer Engagement
- Customer Service Analytics
- Email Management
- Lead Management
- Live Chat
- Multi-Channel Communication
- Multi-User Collaboration
- Real-Time Analytics
- Real-Time Chat
- Reminders
- SSL Security
- Single Sign On
- Social Media Integration
- Support Ticket Management
- Video Conferencing

## Links

- [View LiveAgent Profile](https://www.capterra.co.za/software/102188/liveagent)
- [View Missive Profile](https://www.capterra.co.za/software/152884/missive)
- [View Original Comparison](https://www.capterra.co.za/compare/102188/152884/liveagent/vs/missive)

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