---
description: Compare LiveAgent vs WalkMe. Learn more about each of the software’s price, features, and helpful software reviews for South African business users.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Compare LiveAgent vs WalkMe - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Email Management Software](/directory/30553/email-management/software) > [LiveAgent \<span\>vs\</span\> WalkMe](https://www.capterra.co.za/compare/102188/131194/liveagent/vs/walkme)

# Compare LiveAgent vs WalkMe

Canonical: https://www.capterra.co.za/compare/102188/131194/liveagent/vs/walkme

> Detailed comparison between LiveAgent and WalkMe. Check ratings, reviews, pricing, and features to make the best decision for your business.

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## At a Glance

| Metric | LiveAgent | WalkMe |
| **Overall rating** | 4.7/5 | 4.4/5 |
| **Total Reviews** | 1783 | 63 |
| **Starting Price** | US$15,00 | - |
| **Free Trial** | Yes | No |
| **Free Version** | No | No |
| **Deployment** | Cloud, SaaS, Web-based, Windows (On-Premise), Linux (On-Premise), Android (Mobile), iPhone (Mobile), iPad (Mobile) | Cloud, SaaS, Web-based, Mac (Desktop), Windows (Desktop), Linux (Desktop), Android (Mobile), iPhone (Mobile), iPad (Mobile) |
| **Support** | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat | Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat |
| **Training** | In Person, Live Online, Webinars, Documentation, Videos | In Person, Live Online, Webinars, Documentation, Videos |

## Best for

### LiveAgent

With multiple pricing tiers, LiveAgent suits businesses of any size or industry. A flexible, all-in-one solution for handling customer support across different use cases.

### WalkMe

WalkMe's target market includes large enterprises, public sector organizations, and businesses undergoing digital transformation, helping them maximize software adoption \&amp; improve user experiences

## Key features

### LiveAgent

- API
- Activity Tracking
- CRM
- Content Management
- Customer Database
- Customizable Reports
- Dashboard
- Engagement Tracking
- Lead Management
- Live Chat
- Monitoring
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Segmentation
- Single Sign On
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management

### WalkMe

- API
- Activity Tracking
- CRM
- Content Management
- Customer Database
- Customizable Reports
- Dashboard
- Engagement Tracking
- Lead Management
- Live Chat
- Monitoring
- Performance Metrics
- Real-Time Analytics
- Real-Time Data
- Segmentation
- Single Sign On
- Support Ticket Management
- Survey/Poll Management
- Surveys & Feedback
- Workflow Management

## Links

- [View LiveAgent Profile](https://www.capterra.co.za/software/102188/liveagent)
- [View WalkMe Profile](https://www.capterra.co.za/software/131194/walkme)
- [View Original Comparison](https://www.capterra.co.za/compare/102188/131194/liveagent/vs/walkme)

-----

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