---
description: Learn more about Centcom price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Centcom Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Centcom](/software/55304/centcom) > [Centcom Alternatives](https://www.capterra.co.za/alternatives/55304/centcom)

# Alternatives to Centcom

Canonical: https://www.capterra.co.za/alternatives/55304/centcom

> Explore the top alternatives to Centcom. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Ringover** — 4.7/5 (858 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
   - [View profile](https://www.capterra.co.za/software/169627/ringover)
   - [Compare vs Centcom](https://www.capterra.co.za/compare/55304/169627/centcom/vs/ringover)
2. **Convoso** — 4.5/5 (386 reviews) — Get more calls answered with Convoso Ignite™ for 20+ seat teams—AI-powered dialing with real-time DID scoring. Book a demo today.
   - [View profile](https://www.capterra.co.za/software/76768/cloud-predictive-dialer)
   - [Compare vs Centcom](https://www.capterra.co.za/compare/55304/76768/centcom/vs/cloud-predictive-dialer)
3. **DialedIn CCaaS** — 4.8/5 (314 reviews) — DialedIn call center software automates and optimizes operations with seamless integration and flexible pricing for every business.
   - [View profile](https://www.capterra.co.za/software/29589/callcenternow)
   - [Compare vs Centcom](https://www.capterra.co.za/compare/29589/55304/callcenternow/vs/centcom)
4. **Readymode** — 4.6/5 (136 reviews) — Readymode is a cloud-based, customer engagement platform that helps you dial smarter, connect faster and increase your connect rates.
   - [View profile](https://www.capterra.co.za/software/136728/readymode)
   - [Compare vs Centcom](https://www.capterra.co.za/compare/55304/136728/centcom/vs/readymode)
5. **Nextiva** — 4.6/5 (914 reviews) — Nextiva is an AI-enabled customer interaction management platform that unifies voice, video, chat, social media, and email.
   - [View profile](https://www.capterra.co.za/software/175788/nextiva)
   - [Compare vs Centcom](https://www.capterra.co.za/compare/55304/175788/centcom/vs/nextiva)
6. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning call center and help desk software, now UP TO 75% OFF. Easy to use from day one. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.za/software/102188/liveagent)
   - [Compare vs Centcom](https://www.capterra.co.za/compare/55304/102188/centcom/vs/liveagent)
7. **Calabrio ONE** — 4.5/5 (263 reviews) — Calabrio ONE is an fully integrated workforce optimization solution for a comprehensive customer engagement strategy.
   - [View profile](https://www.capterra.co.za/software/110588/calabrio-one-suite)
   - [Compare vs Centcom](https://www.capterra.co.za/compare/55304/110588/centcom/vs/calabrio-one-suite)
8. **CallHippo** — 4.4/5 (675 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
   - [View profile](https://www.capterra.co.za/software/159578/callhippo)
   - [Compare vs Centcom](https://www.capterra.co.za/compare/55304/159578/centcom/vs/callhippo)
9. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk offers a fully integrated call center built right into its support platform.
   - [View profile](https://www.capterra.co.za/software/164283/zendesk)
   - [Compare vs Centcom](https://www.capterra.co.za/compare/55304/164283/centcom/vs/zendesk)
10. **Wildix** — 4.7/5 (209 reviews) — Wildix: Unified communications platform combining voice, video, messaging and AI for businesses. 1 million+ users. 200+ integrations.
    - [View profile](https://www.capterra.co.za/software/218251/wildix)
    - [Compare vs Centcom](https://www.capterra.co.za/compare/55304/218251/centcom/vs/wildix)
11. **Amazon Connect** — 4.5/5 (92 reviews) — Cloud-based contact center solution that helps businesses streamline customer service processes across multiple channels.
    - [View profile](https://www.capterra.co.za/software/1017140/amazon-connect)
    - [Compare vs Centcom](https://www.capterra.co.za/compare/55304/1017140/centcom/vs/amazon-connect)
12. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
    - [View profile](https://www.capterra.co.za/software/124981/freshdesk)
    - [Compare vs Centcom](https://www.capterra.co.za/compare/55304/124981/centcom/vs/freshdesk)
13. **XCALLY** — 4.8/5 (130 reviews) — Customer Care Suite integrated with Asterisk Open Source PBX. Multi channel solution for Inbound, Outbound and Blended Contact Centers.
    - [View profile](https://www.capterra.co.za/software/136894/xcally)
    - [Compare vs Centcom](https://www.capterra.co.za/compare/55304/136894/centcom/vs/xcally)
14. **Aircall** — 4.2/5 (458 reviews) — AI-powered call center software for customer-centric teams. Easily integrate with 250+ CRMs and other business tools to grow your busin
    - [View profile](https://www.capterra.co.za/software/144486/aircall)
    - [Compare vs Centcom](https://www.capterra.co.za/compare/55304/144486/centcom/vs/aircall)
15. **Gladly** — 4.8/5 (139 reviews) — Gladly unifies voice, IVR, and AI into one seamless platform built to modernize call centers and drive loyalty at scale.
    - [View profile](https://www.capterra.co.za/software/156723/gladly)
    - [Compare vs Centcom](https://www.capterra.co.za/compare/55304/156723/centcom/vs/gladly)

## Related Categories

- [Call Centre Software](https://www.capterra.co.za/directory/30007/call-center/software)

## Links

- [View on Capterra](https://www.capterra.co.za/alternatives/55304/centcom)
- [View Product Profile](https://www.capterra.co.za/software/55304/centcom)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/55304/centcom> |
| de-AT | <https://www.capterra.at/alternatives/55304/centcom> |
| de-CH | <https://www.capterra.ch/alternatives/55304/centcom> |
| en | <https://www.capterra.com/p/55304/Centcom/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/55304/centcom> |
| en-AU | <https://www.capterra.com.au/alternatives/55304/centcom> |
| en-CA | <https://www.capterra.ca/alternatives/55304/centcom> |
| en-GB | <https://www.capterra.co.uk/alternatives/55304/centcom> |
| en-IE | <https://www.capterra.ie/alternatives/55304/centcom> |
| en-IL | <https://www.capterra.co.il/alternatives/55304/centcom> |
| en-IN | <https://www.capterra.in/alternatives/55304/centcom> |
| en-NZ | <https://www.capterra.co.nz/alternatives/55304/centcom> |
| en-SG | <https://www.capterra.com.sg/alternatives/55304/centcom> |
| en-ZA | <https://www.capterra.co.za/alternatives/55304/centcom> |
| fr | <https://www.capterra.fr/alternatives/55304/centcom> |
| fr-BE | <https://fr.capterra.be/alternatives/55304/centcom> |
| fr-CA | <https://fr.capterra.ca/alternatives/55304/centcom> |
| fr-LU | <https://www.capterra.lu/alternatives/55304/centcom> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Centcom","description":"See our list of Centcom alternatives. Our filters and verified reviews for South Africa business users can help you choose the best software for your needs.","url":"https://www.capterra.co.za/alternatives/55304/centcom","about":{"@id":"https://www.capterra.co.za/alternatives/55304/centcom#software"},"breadcrumb":{"@id":"https://www.capterra.co.za/alternatives/55304/centcom#breadcrumblist"},"@id":"https://www.capterra.co.za/alternatives/55304/centcom#webpage","@type":["WebPage","CollectionPage"],"isPartOf":{"@id":"https://www.capterra.co.za/#website"},"inLanguage":"en-ZA","mainEntity":{"@id":"https://www.capterra.co.za/alternatives/55304/centcom#software"},"publisher":{"@id":"https://www.capterra.co.za/#organization"}},{"name":"Centcom","url":"https://www.capterra.co.za/software/55304/centcom","@id":"https://www.capterra.co.za/software/55304/centcom#software","@type":"SoftwareApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"applicationCategory":"BusinessApplication","aggregateRating":{"@type":"AggregateRating","ratingValue":5.0,"bestRating":5,"ratingCount":2},"offers":{"price":"4","@type":"Offer"}},{"@id":"https://www.capterra.co.za/alternatives/55304/centcom#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Call Centre Software","position":2,"item":"/directory/30007/call-center/software","@type":"ListItem"},{"name":"Centcom","position":3,"item":"/software/55304/centcom","@type":"ListItem"},{"name":"Centcom Alternatives","position":4,"item":"https://www.capterra.co.za/alternatives/55304/centcom","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Best Centcom Alternatives - Capterra South Africa 2026","@context":"https://schema.org","@id":"https://www.capterra.co.za/alternatives/55304/centcom#itemlist","@type":"ItemList","itemListElement":[{"name":"Ringover","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/48e316be-9d0e-4219-a291-4a0d3e0719b1.png","url":"https://www.capterra.co.za/software/169627/ringover","@type":"ListItem"},{"name":"Convoso","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/689f3e71-cf5e-436f-9e79-09a0d3b9d3a9.png","url":"https://www.capterra.co.za/software/76768/cloud-predictive-dialer","@type":"ListItem"},{"name":"DialedIn CCaaS","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0ed69191-8b23-404b-ac76-495edf9c5336.png","url":"https://www.capterra.co.za/software/29589/callcenternow","@type":"ListItem"},{"name":"Readymode","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/172487cc-dbb2-4d85-9421-97ae609dfd91.png","url":"https://www.capterra.co.za/software/136728/readymode","@type":"ListItem"},{"name":"Nextiva","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/c9a24305-2ac4-4413-b037-d2dbb1e6a1b0.png","url":"https://www.capterra.co.za/software/175788/nextiva","@type":"ListItem"},{"name":"LiveAgent","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.co.za/software/102188/liveagent","@type":"ListItem"},{"name":"Calabrio ONE","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a66157ff-bfd8-4bed-8099-b4bdd43482f6.png","url":"https://www.capterra.co.za/software/110588/calabrio-one-suite","@type":"ListItem"},{"name":"CallHippo","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0933a2a1-8401-453d-9b22-6ac653d9cba1.png","url":"https://www.capterra.co.za/software/159578/callhippo","@type":"ListItem"},{"name":"Zendesk Suite","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0d90c26-fb48-482e-bfed-fd16809bc437.png","url":"https://www.capterra.co.za/software/164283/zendesk","@type":"ListItem"},{"name":"Wildix","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/5d5041fe-5c16-4b26-a7af-f4f82ec2deef.webp","url":"https://www.capterra.co.za/software/218251/wildix","@type":"ListItem"},{"name":"Amazon Connect","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/af8c245f-68a1-44b3-8ab0-a6cb44a06291.jpeg","url":"https://www.capterra.co.za/software/1017140/amazon-connect","@type":"ListItem"},{"name":"Freshdesk","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/69d55a02-59f1-4cbf-aabd-353fd6b19bca.png","url":"https://www.capterra.co.za/software/124981/freshdesk","@type":"ListItem"},{"name":"XCALLY","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/45685011-d719-45eb-bdaa-b47fffd94fd0.png","url":"https://www.capterra.co.za/software/136894/xcally","@type":"ListItem"},{"name":"Aircall","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cc9c553a-b0c5-4095-b932-9ce0c85e3255.png","url":"https://www.capterra.co.za/software/144486/aircall","@type":"ListItem"},{"name":"Gladly","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/dab059e7-a1e2-4805-84a5-1a1e7e71449b.png","url":"https://www.capterra.co.za/software/156723/gladly","@type":"ListItem"}],"numberOfItems":15}
</script>