---
description: Learn more about PolyAI price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: PolyAI Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [PolyAI](/software/198201/polyai) > [PolyAI Alternatives](https://www.capterra.co.za/alternatives/198201/polyai)

# Alternatives to PolyAI

Canonical: https://www.capterra.co.za/alternatives/198201/polyai

> Explore the top alternatives to PolyAI. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Ringover** — 4.7/5 (885 reviews) — Transform your customer experience with a simple communication solution that works effortlessly with your leading business tools.
   - [View profile](https://www.capterra.co.za/software/169627/ringover)
   - [Compare vs PolyAI](https://www.capterra.co.za/compare/169627/198201/ringover/vs/polyai)
2. **LiveAgent** — 4.7/5 (1787 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.za/software/102188/liveagent)
   - [Compare vs PolyAI](https://www.capterra.co.za/compare/102188/198201/liveagent/vs/polyai)
3. **CallHippo** — 4.4/5 (689 reviews) — Cloud-based virtual phone system helps businesses of all sizes streamline communication, unify customer conversations, and more.
   - [View profile](https://www.capterra.co.za/software/159578/callhippo)
   - [Compare vs PolyAI](https://www.capterra.co.za/compare/159578/198201/callhippo/vs/polyai)
4. **Clari** — 4.7/5 (314 reviews) — Clari Copilot, a conversation intelligence tool, helps sales teams with pipeline visibility, actionable insights, \&amp; real-time coaching.
   - [View profile](https://www.capterra.co.za/software/194117/wingman)
   - [Compare vs PolyAI](https://www.capterra.co.za/compare/194117/198201/wingman/vs/polyai)
5. **RingEX** — 4.2/5 (1205 reviews) — Complete cloud phone system that is easy to set up and easy to manage.
   - [View profile](https://www.capterra.co.za/software/132178/ringcentral-mvp)
   - [Compare vs PolyAI](https://www.capterra.co.za/compare/132178/198201/ringcentral-mvp/vs/polyai)
6. **Weave** — 4.3/5 (673 reviews) — Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more.
   - [View profile](https://www.capterra.co.za/software/141842/weave)
   - [Compare vs PolyAI](https://www.capterra.co.za/compare/141842/198201/weave/vs/polyai)
7. **Five9** — 4.2/5 (484 reviews) — Five9 is a cloud-based contact center software that helps organizations deliver exceptional customer experiences.
   - [View profile](https://www.capterra.co.za/software/132405/five9)
   - [Compare vs PolyAI](https://www.capterra.co.za/compare/132405/198201/five9/vs/polyai)
8. **Aircall** — 4.2/5 (465 reviews) — Aircall is a solution that unifies customer channels, automates tasks, and offers insights to enhance sales and support operations.
   - [View profile](https://www.capterra.co.za/software/144486/aircall)
   - [Compare vs PolyAI](https://www.capterra.co.za/compare/144486/198201/aircall/vs/polyai)
9. **Dialpad** — 4.2/5 (570 reviews) — The AI-native platform for customer experience, where conversations become action.
   - [View profile](https://www.capterra.co.za/software/190976/dialpad-sell)
   - [Compare vs PolyAI](https://www.capterra.co.za/compare/190976/198201/dialpad-sell/vs/polyai)
10. **3CX** — 4.4/5 (467 reviews) — 3CX Live Chat is a free live chat solution that offers extra calling capabilities and team communication features at no cost
    - [View profile](https://www.capterra.co.za/software/158704/3cx)
    - [Compare vs PolyAI](https://www.capterra.co.za/compare/158704/198201/3cx/vs/polyai)
11. **CTM** — 4.7/5 (159 reviews) — CTM is an analytics software that helps sales and marketing teams optimize strategies through insights into customer interactions.
    - [View profile](https://www.capterra.co.za/software/152004/call-tracking-software)
    - [Compare vs PolyAI](https://www.capterra.co.za/compare/152004/198201/call-tracking-software/vs/polyai)
12. **FreJun** — 4.7/5 (86 reviews) — FreJun is a call automation platform for outbound teams. FreJun meets your end to end communication needs and integrates with your wor
    - [View profile](https://www.capterra.co.za/software/1018091/frejun---call-automation-platform)
    - [Compare vs PolyAI](https://www.capterra.co.za/compare/198201/1018091/polyai/vs/frejun---call-automation-platform)
13. **DialedIn CCaaS** — 4.8/5 (330 reviews) — Cloud-based CCaaS platform with advanced dialing, smart routing, CRM integration, real-time analytics, and seamless scalability.
    - [View profile](https://www.capterra.co.za/software/29589/callcenternow)
    - [Compare vs PolyAI](https://www.capterra.co.za/compare/29589/198201/callcenternow/vs/polyai)
14. **JustCall** — 4.1/5 (225 reviews) — Never miss a lead or customer call with JustCall's AI-powered communication platform. Voice, SMS, email \&amp; WhatsApp in one place.
    - [View profile](https://www.capterra.co.za/software/157853/justcall)
    - [Compare vs PolyAI](https://www.capterra.co.za/compare/157853/198201/justcall/vs/polyai)
15. **HoduCC** — 4.6/5 (96 reviews) — HoduCC Contact Center Software offers a comprehensive range of powerful addon module designed to enhance your contact center operation.
    - [View profile](https://www.capterra.co.za/software/156136/hoducc)
    - [Compare vs PolyAI](https://www.capterra.co.za/compare/156136/198201/hoducc/vs/polyai)

## Related Categories

- [Live Chat Software](https://www.capterra.co.za/directory/30797/live-chat/software)
- [Call Recording Software](https://www.capterra.co.za/directory/30533/call-recording/software)
- [Call Centre Software](https://www.capterra.co.za/directory/30007/call-center/software)
- [Contact Centre Software](https://www.capterra.co.za/directory/32035/contact-center/software)
- [Chatbot Software](https://www.capterra.co.za/directory/32448/chatbot/software)

## Links

- [View on Capterra](https://www.capterra.co.za/alternatives/198201/polyai)
- [View Product Profile](https://www.capterra.co.za/software/198201/polyai)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/198201/polyai> |
| de-AT | <https://www.capterra.at/alternatives/198201/polyai> |
| de-CH | <https://www.capterra.ch/alternatives/198201/polyai> |
| en | <https://www.capterra.com/p/198201/PolyAI/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/198201/polyai> |
| en-AU | <https://www.capterra.com.au/alternatives/198201/polyai> |
| en-CA | <https://www.capterra.ca/alternatives/198201/polyai> |
| en-GB | <https://www.capterra.co.uk/alternatives/198201/polyai> |
| en-IE | <https://www.capterra.ie/alternatives/198201/polyai> |
| en-IL | <https://www.capterra.co.il/alternatives/198201/polyai> |
| en-IN | <https://www.capterra.in/alternatives/198201/polyai> |
| en-NZ | <https://www.capterra.co.nz/alternatives/198201/polyai> |
| en-SG | <https://www.capterra.com.sg/alternatives/198201/polyai> |
| en-ZA | <https://www.capterra.co.za/alternatives/198201/polyai> |
| fr | <https://www.capterra.fr/alternatives/198201/polyai> |
| fr-BE | <https://fr.capterra.be/alternatives/198201/polyai> |
| fr-CA | <https://fr.capterra.ca/alternatives/198201/polyai> |
| fr-LU | <https://www.capterra.lu/alternatives/198201/polyai> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"PolyAI","description":"See our list of PolyAI alternatives. Our filters and verified reviews for South Africa business users can help you choose the best software for your needs.","url":"https://www.capterra.co.za/alternatives/198201/polyai","about":{"@id":"https://www.capterra.co.za/alternatives/198201/polyai#software"},"breadcrumb":{"@id":"https://www.capterra.co.za/alternatives/198201/polyai#breadcrumblist"},"@type":["WebPage","CollectionPage"],"@id":"https://www.capterra.co.za/alternatives/198201/polyai#webpage","mainEntity":{"@id":"https://www.capterra.co.za/alternatives/198201/polyai#software"},"publisher":{"@id":"https://www.capterra.co.za/#organization"},"inLanguage":"en-ZA","isPartOf":{"@id":"https://www.capterra.co.za/#website"}},{"name":"PolyAI","url":"https://www.capterra.co.za/software/198201/polyai","@type":"SoftwareApplication","@id":"https://www.capterra.co.za/software/198201/polyai#software","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":3,"ratingValue":5.0}},{"@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/30797/live-chat/software","@type":"ListItem"},{"name":"PolyAI","position":3,"item":"/software/198201/polyai","@type":"ListItem"},{"name":"PolyAI Alternatives","position":4,"item":"https://www.capterra.co.za/alternatives/198201/polyai","@type":"ListItem"}],"@id":"https://www.capterra.co.za/alternatives/198201/polyai#breadcrumblist"}]}
</script><script type="application/ld+json">
  {"name":"Best PolyAI Alternatives - Capterra South Africa 2026","@context":"https://schema.org","@type":"ItemList","itemListElement":[{"name":"Ringover","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/48e316be-9d0e-4219-a291-4a0d3e0719b1.png","url":"https://www.capterra.co.za/software/169627/ringover","@type":"ListItem"},{"name":"LiveAgent","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.co.za/software/102188/liveagent","@type":"ListItem"},{"name":"CallHippo","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0933a2a1-8401-453d-9b22-6ac653d9cba1.png","url":"https://www.capterra.co.za/software/159578/callhippo","@type":"ListItem"},{"name":"Clari","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a872ee6c-cc3c-45a5-a472-fdad869f51d5.png","url":"https://www.capterra.co.za/software/194117/wingman","@type":"ListItem"},{"name":"RingEX","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3766495d-3c37-44ed-ae0c-4ccd24835955.png","url":"https://www.capterra.co.za/software/132178/ringcentral-mvp","@type":"ListItem"},{"name":"Weave","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f866df19-0655-4a33-947d-01d010d95326.png","url":"https://www.capterra.co.za/software/141842/weave","@type":"ListItem"},{"name":"Five9","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1e1033bd-ca8f-4fc5-bbf4-42c1f8318b4c.png","url":"https://www.capterra.co.za/software/132405/five9","@type":"ListItem"},{"name":"Aircall","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/cc9c553a-b0c5-4095-b932-9ce0c85e3255.png","url":"https://www.capterra.co.za/software/144486/aircall","@type":"ListItem"},{"name":"Dialpad","position":9,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/a5aa0307-b356-4584-b6b2-69dff89aafb3.png","url":"https://www.capterra.co.za/software/190976/dialpad-sell","@type":"ListItem"},{"name":"3CX","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/8663d1da-3218-4167-880b-5e33336ea327.png","url":"https://www.capterra.co.za/software/158704/3cx","@type":"ListItem"},{"name":"CTM","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/63d682ad-dfe6-4cbc-90bc-1f352b9d7c67.png","url":"https://www.capterra.co.za/software/152004/call-tracking-software","@type":"ListItem"},{"name":"FreJun","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/ce7eda04-1281-4d38-8935-944412f46bfe.png","url":"https://www.capterra.co.za/software/1018091/frejun---call-automation-platform","@type":"ListItem"},{"name":"DialedIn CCaaS","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/0ed69191-8b23-404b-ac76-495edf9c5336.png","url":"https://www.capterra.co.za/software/29589/callcenternow","@type":"ListItem"},{"name":"JustCall","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/1acfb633-088b-45d2-a490-0a38fc8bb5af.png","url":"https://www.capterra.co.za/software/157853/justcall","@type":"ListItem"},{"name":"HoduCC","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/298623cf-974a-499e-b75b-17009eca53f6.png","url":"https://www.capterra.co.za/software/156136/hoducc","@type":"ListItem"}],"@id":"https://www.capterra.co.za/alternatives/198201/polyai#itemlist","numberOfItems":15}
</script>
