---
description: Learn more about Medallia Agent Connect price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Medallia Agent Connect Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Call Centre Software](/directory/30007/call-center/software) > [Medallia Agent Connect](/software/181460/stella-connect) > [Medallia Agent Connect Alternatives](https://www.capterra.co.za/alternatives/181460/stella-connect)

# Alternatives to Medallia Agent Connect

Canonical: https://www.capterra.co.za/alternatives/181460/stella-connect

> Explore the top alternatives to Medallia Agent Connect. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud makes customer relationships simple. We connect phone, email, and chat through one tool for better customer engagement.
   - [View profile](https://www.capterra.co.za/software/21409/genesys-cloud)
   - [Compare vs Medallia Agent Connect](https://www.capterra.co.za/compare/21409/181460/genesys-cloud/vs/stella-connect)
2. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.co.za/software/134775/incontact-call-center-software)
   - [Compare vs Medallia Agent Connect](https://www.capterra.co.za/compare/134775/181460/incontact-call-center-software/vs/stella-connect)
3. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning call center and help desk software, now UP TO 75% OFF. Easy to use from day one. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.za/software/102188/liveagent)
   - [Compare vs Medallia Agent Connect](https://www.capterra.co.za/compare/102188/181460/liveagent/vs/stella-connect)
4. **Playvox** — 4.8/5 (109 reviews) — Boost contact center efficiency with Playvox WEM. Streamline operations, automate feedback with Playvox QM and monitor KPIs for success
   - [View profile](https://www.capterra.co.za/software/164542/playvox)
   - [Compare vs Medallia Agent Connect](https://www.capterra.co.za/compare/164542/181460/playvox/vs/stella-connect)
5. **CloudTalk** — 4.4/5 (268 reviews) — CloudTalk is an AI-powered, cloud-based call center software for sales \& customer service teams. Start your FREE 14-day trial today\!
   - [View profile](https://www.capterra.co.za/software/182004/cloudtalk)
   - [Compare vs Medallia Agent Connect](https://www.capterra.co.za/compare/181460/182004/stella-connect/vs/cloudtalk)
6. **Nextiva** — 4.6/5 (914 reviews) — Nextiva is an AI-enabled customer interaction management platform that unifies voice, video, chat, social media, and email.
   - [View profile](https://www.capterra.co.za/software/175788/nextiva)
   - [Compare vs Medallia Agent Connect](https://www.capterra.co.za/compare/175788/181460/nextiva/vs/stella-connect)
7. **XM for Customer Experience** — 4.6/5 (255 reviews) — Improve customer satisfaction and reduce costs with the world's most advanced, AI-driven platform for contact centers.
   - [View profile](https://www.capterra.co.za/software/152924/customer-frontlines)
   - [Compare vs Medallia Agent Connect](https://www.capterra.co.za/compare/152924/181460/customer-frontlines/vs/stella-connect)
8. **EvaluAgent** — 4.7/5 (20 reviews) — Monitor and Improve Agent Performance with an AI-Powered Quality Assurance and Improvement platform.
   - [View profile](https://www.capterra.co.za/software/148526/evaluagent)
   - [Compare vs Medallia Agent Connect](https://www.capterra.co.za/compare/148526/181460/evaluagent/vs/stella-connect)
9. **Five9** — 4.2/5 (481 reviews) — Cloud Contact Center with Practical AI- Inbound, Outbound, ACD, IVR, Predictive Dialer, Chat, Call Recording, and CRM Integrations.
   - [View profile](https://www.capterra.co.za/software/132405/five9)
   - [Compare vs Medallia Agent Connect](https://www.capterra.co.za/compare/132405/181460/five9/vs/stella-connect)
10. **Sprinklr** — 4.3/5 (90 reviews) — Sprinklr is an enterprise-grade, software platform built to manage customer experiences at scale.
    - [View profile](https://www.capterra.co.za/software/131274/sprinklr-platform)
    - [Compare vs Medallia Agent Connect](https://www.capterra.co.za/compare/131274/181460/sprinklr-platform/vs/stella-connect)
11. **Capturi** — 4.8/5 (11 reviews) — Capturi is the leading conversational AI platform in Scandinavia. Use AI to turn your recorded conversations into concrete insights.
    - [View profile](https://www.capterra.co.za/software/216651/capturi)
    - [Compare vs Medallia Agent Connect](https://www.capterra.co.za/compare/181460/216651/stella-connect/vs/capturi)
12. **Froged** — 4.5/5 (56 reviews) — FROGED's Platform will help you increase MRR \& reduce churn through proactive onboarding, support \& engagement tools.
    - [View profile](https://www.capterra.co.za/software/196490/froged)
    - [Compare vs Medallia Agent Connect](https://www.capterra.co.za/compare/181460/196490/stella-connect/vs/froged)
13. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
    - [View profile](https://www.capterra.co.za/software/124981/freshdesk)
    - [Compare vs Medallia Agent Connect](https://www.capterra.co.za/compare/124981/181460/freshdesk/vs/stella-connect)
14. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk offers a fully integrated call center built right into its support platform.
    - [View profile](https://www.capterra.co.za/software/164283/zendesk)
    - [Compare vs Medallia Agent Connect](https://www.capterra.co.za/compare/164283/181460/zendesk/vs/stella-connect)
15. **Talkdesk** — 4.5/5 (732 reviews) — Talkdesk is intuitive, cloud-based contact center software with advanced features, comprehensive reporting and seamless integrations.
    - [View profile](https://www.capterra.co.za/software/132852/talkdesk)
    - [Compare vs Medallia Agent Connect](https://www.capterra.co.za/compare/132852/181460/talkdesk/vs/stella-connect)

## Related Categories

- [Call Centre Software](https://www.capterra.co.za/directory/30007/call-center/software)
- [Customer Satisfaction Software](https://www.capterra.co.za/directory/30541/customer-satisfaction/software)
- [Customer Experience Software](https://www.capterra.co.za/directory/30671/customer-experience/software)
- [Contact Centre Software](https://www.capterra.co.za/directory/32035/contact-center/software)
- [Contact Center Quality Assurance Software](https://www.capterra.co.za/directory/33415/contact-center-quality-assurance/software)

## Links

- [View on Capterra](https://www.capterra.co.za/alternatives/181460/stella-connect)
- [View Product Profile](https://www.capterra.co.za/software/181460/stella-connect)

## This page is available in the following languages

| Locale | URL |
| en | <https://www.capterra.com/p/181460/Stella-Connect/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/181460/stella-connect> |
| en-AU | <https://www.capterra.com.au/alternatives/181460/stella-connect> |
| en-CA | <https://www.capterra.ca/alternatives/181460/stella-connect> |
| en-GB | <https://www.capterra.co.uk/alternatives/181460/stella-connect> |
| en-IE | <https://www.capterra.ie/alternatives/181460/stella-connect> |
| en-IL | <https://www.capterra.co.il/alternatives/181460/stella-connect> |
| en-IN | <https://www.capterra.in/alternatives/181460/stella-connect> |
| en-NZ | <https://www.capterra.co.nz/alternatives/181460/stella-connect> |
| en-SG | <https://www.capterra.com.sg/alternatives/181460/stella-connect> |
| en-ZA | <https://www.capterra.co.za/alternatives/181460/stella-connect> |
| fr | <https://www.capterra.fr/alternatives/181460/stella-connect> |
| fr-BE | <https://fr.capterra.be/alternatives/181460/stella-connect> |
| fr-CA | <https://fr.capterra.ca/alternatives/181460/stella-connect> |
| fr-LU | <https://www.capterra.lu/alternatives/181460/stella-connect> |

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