---
description: Learn more about Zendesk QA price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Zendesk QA Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Zendesk QA](/software/180104/klaus) > [Zendesk QA Alternatives](https://www.capterra.co.za/alternatives/180104/klaus)

# Alternatives to Zendesk QA

Canonical: https://www.capterra.co.za/alternatives/180104/klaus

> Explore the top alternatives to Zendesk QA. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.co.za/software/124981/freshdesk)
   - [Compare vs Zendesk QA](https://www.capterra.co.za/compare/124981/180104/freshdesk/vs/klaus)
2. **Zoho Desk** — 4.5/5 (2211 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
   - [View profile](https://www.capterra.co.za/software/169505/zoho-desk)
   - [Compare vs Zendesk QA](https://www.capterra.co.za/compare/169505/180104/zoho-desk/vs/klaus)
3. **Salesforce Sales Cloud** — 4.4/5 (18768 reviews) — Bring together CRM apps for sales, service, marketing, commerce, AI, and more in one integrated solution.
   - [View profile](https://www.capterra.co.za/software/61368/salesforce)
   - [Compare vs Zendesk QA](https://www.capterra.co.za/compare/61368/180104/salesforce/vs/klaus)
4. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.za/software/102188/liveagent)
   - [Compare vs Zendesk QA](https://www.capterra.co.za/compare/102188/180104/liveagent/vs/klaus)
5. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.co.za/software/164283/zendesk)
   - [Compare vs Zendesk QA](https://www.capterra.co.za/compare/164283/180104/zendesk/vs/klaus)
6. **LiveChat** — 4.6/5 (1715 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.co.za/software/62194/livechat)
   - [Compare vs Zendesk QA](https://www.capterra.co.za/compare/62194/180104/livechat/vs/klaus)
7. **Milvus** — 4.8/5 (298 reviews) — Intelligent helpdesk and IT management system.
   - [View profile](https://www.capterra.co.za/software/202528/milvus)
   - [Compare vs Zendesk QA](https://www.capterra.co.za/compare/180104/202528/klaus/vs/milvus)
8. **HelpDesk** — 4.6/5 (180 reviews) — HelpDesk is an online ticketing system designed to simplify your teams work. Provide outstanding customer support. Effortlessly.
   - [View profile](https://www.capterra.co.za/software/185973/helpdesk)
   - [Compare vs Zendesk QA](https://www.capterra.co.za/compare/180104/185973/klaus/vs/helpdesk)
9. **Zoho Assist** — 4.7/5 (1374 reviews) — Zoho Assist provides a simple and straight forward user interface to connect to remote computers anywhere on the globe.
   - [View profile](https://www.capterra.co.za/software/181775/zoho-assist)
   - [Compare vs Zendesk QA](https://www.capterra.co.za/compare/180104/181775/klaus/vs/zoho-assist)
10. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
    - [View profile](https://www.capterra.co.za/software/134775/incontact-call-center-software)
    - [Compare vs Zendesk QA](https://www.capterra.co.za/compare/134775/180104/incontact-call-center-software/vs/klaus)
11. **Superchat** — 4.8/5 (282 reviews) — Superchat gives businesses an easy way to communicate with customers and to create unique customer experiences.
    - [View profile](https://www.capterra.co.za/software/210968/superchat)
    - [Compare vs Zendesk QA](https://www.capterra.co.za/compare/180104/210968/klaus/vs/superchat)
12. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
    - [View profile](https://www.capterra.co.za/software/144040/tidio-chat)
    - [Compare vs Zendesk QA](https://www.capterra.co.za/compare/144040/180104/tidio-chat/vs/klaus)
13. **Intercom** — 4.5/5 (1131 reviews) — Intercom is an AI platform that combines an AI agent with a helpdesk to deliver efficient customer experiences.
    - [View profile](https://www.capterra.co.za/software/134347/intercom)
    - [Compare vs Zendesk QA](https://www.capterra.co.za/compare/134347/180104/intercom/vs/klaus)
14. **Dynamics 365** — 4.4/5 (5811 reviews) — Dynamics 365 offers integrated business management solution that automates financial, customer relationship and supply chain processes.
    - [View profile](https://www.capterra.co.za/software/157279/dynamics-365)
    - [Compare vs Zendesk QA](https://www.capterra.co.za/compare/157279/180104/dynamics-365/vs/klaus)
15. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels.
    - [View profile](https://www.capterra.co.za/software/21409/genesys-cloud)
    - [Compare vs Zendesk QA](https://www.capterra.co.za/compare/21409/180104/genesys-cloud/vs/klaus)

## Related Categories

- [Customer Service Software](https://www.capterra.co.za/directory/22/customer-service/software)
- [Contact Center Quality Assurance Software](https://www.capterra.co.za/directory/33415/contact-center-quality-assurance/software)

## Links

- [View on Capterra](https://www.capterra.co.za/alternatives/180104/klaus)
- [View Product Profile](https://www.capterra.co.za/software/180104/klaus)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/180104/klaus> |
| de-AT | <https://www.capterra.at/alternatives/180104/klaus> |
| de-CH | <https://www.capterra.ch/alternatives/180104/klaus> |
| en | <https://www.capterra.com/p/180104/Klaus/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/180104/klaus> |
| en-AU | <https://www.capterra.com.au/alternatives/180104/klaus> |
| en-CA | <https://www.capterra.ca/alternatives/180104/klaus> |
| en-GB | <https://www.capterra.co.uk/alternatives/180104/klaus> |
| en-IE | <https://www.capterra.ie/alternatives/180104/klaus> |
| en-IL | <https://www.capterra.co.il/alternatives/180104/klaus> |
| en-IN | <https://www.capterra.in/alternatives/180104/klaus> |
| en-NZ | <https://www.capterra.co.nz/alternatives/180104/klaus> |
| en-SG | <https://www.capterra.com.sg/alternatives/180104/klaus> |
| en-ZA | <https://www.capterra.co.za/alternatives/180104/klaus> |
| es | <https://www.capterra.es/alternatives/180104/klaus> |
| es-AR | <https://www.capterra.com.ar/alternatives/180104/klaus> |
| es-CL | <https://www.capterra.cl/alternatives/180104/klaus> |
| es-CO | <https://www.capterra.co/alternatives/180104/klaus> |
| es-CR | <https://www.capterra.co.cr/alternatives/180104/klaus> |
| es-DO | <https://www.capterra.do/alternatives/180104/klaus> |
| es-EC | <https://www.capterra.ec/alternatives/180104/klaus> |
| es-MX | <https://www.capterra.mx/alternatives/180104/klaus> |
| es-PA | <https://www.capterra.com.pa/alternatives/180104/klaus> |
| es-PE | <https://www.capterra.pe/alternatives/180104/klaus> |
| it | <https://www.capterra.it/alternatives/180104/klaus> |

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