---
description: Learn more about Engati price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Engati Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Engati](/software/165384/engati) > [Engati Alternatives](https://www.capterra.co.za/alternatives/165384/engati)

# Alternatives to Engati

Canonical: https://www.capterra.co.za/alternatives/165384/engati

> Explore the top alternatives to Engati. Compare features, ratings, and reviews to find the best software for your needs.

-----

## Top Alternatives

1. **Viber** — 4.4/5 (4063 reviews) — Ideal for businesses of all sizes, it is a customer engagement tool that provides users with eCommerce brand discovery options.
   - [View profile](https://www.capterra.co.za/software/180348/viber)
   - [Compare vs Engati](https://www.capterra.co.za/compare/165384/180348/engati/vs/viber)
2. **Text Request** — 4.6/5 (1193 reviews) — Gain a competitive edge with Text Request’s SMS API, SMS marketing, appointment scheduling tools, and white-glove 10DLC registration.
   - [View profile](https://www.capterra.co.za/software/167015/text-request)
   - [Compare vs Engati](https://www.capterra.co.za/compare/165384/167015/engati/vs/text-request)
3. **Slack** — 4.7/5 (24189 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
   - [View profile](https://www.capterra.co.za/software/135003/slack)
   - [Compare vs Engati](https://www.capterra.co.za/compare/135003/165384/slack/vs/engati)
4. **LiveAgent** — 4.7/5 (1787 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.za/software/102188/liveagent)
   - [Compare vs Engati](https://www.capterra.co.za/compare/102188/165384/liveagent/vs/engati)
5. **Wati** — 4.6/5 (205 reviews) — The Agentic Customer Engagement Platform built for Revenue Growth
   - [View profile](https://www.capterra.co.za/software/204314/wati)
   - [Compare vs Engati](https://www.capterra.co.za/compare/165384/204314/engati/vs/wati)
6. **Tremendous** — 4.8/5 (534 reviews) — Tremendous is the global payouts platform for businesses sending gift cards and money at scale.
   - [View profile](https://www.capterra.co.za/software/197141/tremendous-rewards)
   - [Compare vs Engati](https://www.capterra.co.za/compare/165384/197141/engati/vs/tremendous-rewards)
7. **LiveChat** — 4.6/5 (1727 reviews) — LiveChat lets existing and prospective customers talk to your company via your website and give them a personal experience in real time
   - [View profile](https://www.capterra.co.za/software/62194/livechat)
   - [Compare vs Engati](https://www.capterra.co.za/compare/62194/165384/livechat/vs/engati)
8. **Pipedrive** — 4.5/5 (3058 reviews) — Engage visitors to your website 24/7 with Pipedrive's Chatbot and Live Chat. Turn your window shoppers into qualified leads.
   - [View profile](https://www.capterra.co.za/software/132666/pipedrive)
   - [Compare vs Engati](https://www.capterra.co.za/compare/132666/165384/pipedrive/vs/engati)
9. **Birdeye** — 4.7/5 (705 reviews) — Use Birdeye Webchat to engage and convert web visitors into leads. .
   - [View profile](https://www.capterra.co.za/software/152997/birdeye)
   - [Compare vs Engati](https://www.capterra.co.za/compare/152997/165384/birdeye/vs/engati)
10. **Intercom** — 4.5/5 (1135 reviews) — Intercom is the complete AI-first customer service platform, improving experiences for customers, support agents, and managers
    - [View profile](https://www.capterra.co.za/software/134347/intercom)
    - [Compare vs Engati](https://www.capterra.co.za/compare/134347/165384/intercom/vs/engati)
11. **Text** — 4.7/5 (30 reviews) — AI live chat software where customers buy without leaving the conversation, up to 5x more sales.
    - [View profile](https://www.capterra.co.za/software/1078275/Text-App)
    - [Compare vs Engati](https://www.capterra.co.za/compare/165384/1078275/engati/vs/Text-App)
12. **Sprinklr** — 4.3/5 (91 reviews) — Sprinklr is an enterprise-grade, AI-native unified customer experience management platform
    - [View profile](https://www.capterra.co.za/software/131274/sprinklr-platform)
    - [Compare vs Engati](https://www.capterra.co.za/compare/131274/165384/sprinklr-platform/vs/engati)
13. **Genesys Cloud CX** — 4.3/5 (268 reviews) — Combine customer chat and employee chat with the all-in-one Genesys Cloud CX solution that unifies communications across your business
    - [View profile](https://www.capterra.co.za/software/21409/genesys-cloud)
    - [Compare vs Engati](https://www.capterra.co.za/compare/21409/165384/genesys-cloud/vs/engati)
14. **Weave** — 4.3/5 (673 reviews) — Appointment scheduling solution that helps businesses manage bookings, reminders, payments, email marketing, reviews and more.
    - [View profile](https://www.capterra.co.za/software/141842/weave)
    - [Compare vs Engati](https://www.capterra.co.za/compare/141842/165384/weave/vs/engati)
15. **Tidio** — 4.7/5 (590 reviews) — Tidio's live chat software integrates multiple channels into one. Use it for social media, your website or store, even do video calls.
    - [View profile](https://www.capterra.co.za/software/144040/tidio-chat)
    - [Compare vs Engati](https://www.capterra.co.za/compare/144040/165384/tidio-chat/vs/engati)

## Related Categories

- [Live Chat Software](https://www.capterra.co.za/directory/30797/live-chat/software)
- [Customer Engagement Software](https://www.capterra.co.za/directory/30906/customer-engagement/software)
- [Chatbot Software](https://www.capterra.co.za/directory/32448/chatbot/software)

## Links

- [View on Capterra](https://www.capterra.co.za/alternatives/165384/engati)
- [View Product Profile](https://www.capterra.co.za/software/165384/engati)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/165384/engati> |
| de-AT | <https://www.capterra.at/alternatives/165384/engati> |
| de-CH | <https://www.capterra.ch/alternatives/165384/engati> |
| en | <https://www.capterra.com/p/165384/Engati/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/165384/engati> |
| en-AU | <https://www.capterra.com.au/alternatives/165384/engati> |
| en-CA | <https://www.capterra.ca/alternatives/165384/engati> |
| en-GB | <https://www.capterra.co.uk/alternatives/165384/engati> |
| en-IE | <https://www.capterra.ie/alternatives/165384/engati> |
| en-IL | <https://www.capterra.co.il/alternatives/165384/engati> |
| en-IN | <https://www.capterra.in/alternatives/165384/engati> |
| en-NZ | <https://www.capterra.co.nz/alternatives/165384/engati> |
| en-SG | <https://www.capterra.com.sg/alternatives/165384/engati> |
| en-ZA | <https://www.capterra.co.za/alternatives/165384/engati> |
| fr | <https://www.capterra.fr/alternatives/165384/engati> |
| fr-BE | <https://fr.capterra.be/alternatives/165384/engati> |
| fr-CA | <https://fr.capterra.ca/alternatives/165384/engati> |
| fr-LU | <https://www.capterra.lu/alternatives/165384/engati> |
| pt | <https://www.capterra.com.br/alternatives/165384/engati> |
| pt-PT | <https://www.capterra.pt/alternatives/165384/engati> |

-----

## Structured Data

<script type="application/ld+json">
  {"@context":"https://schema.org","@graph":[{"name":"Engati","description":"See our list of Engati alternatives. Our filters and verified reviews for South Africa business users can help you choose the best software for your needs.","url":"https://www.capterra.co.za/alternatives/165384/engati","about":{"@id":"https://www.capterra.co.za/alternatives/165384/engati#software"},"breadcrumb":{"@id":"https://www.capterra.co.za/alternatives/165384/engati#breadcrumblist"},"@id":"https://www.capterra.co.za/alternatives/165384/engati#webpage","@type":["WebPage","CollectionPage"],"mainEntity":{"@id":"https://www.capterra.co.za/alternatives/165384/engati#software"},"publisher":{"@id":"https://www.capterra.co.za/#organization"},"inLanguage":"en-ZA","isPartOf":{"@id":"https://www.capterra.co.za/#website"}},{"name":"Engati","url":"https://www.capterra.co.za/software/165384/engati","@id":"https://www.capterra.co.za/software/165384/engati#software","@type":"SoftwareApplication","applicationCategory":"BusinessApplication","publisher":{"@id":"https://www.capterra.co.za/#organization"},"aggregateRating":{"@type":"AggregateRating","bestRating":5,"ratingCount":25,"ratingValue":4.0}},{"@id":"https://www.capterra.co.za/alternatives/165384/engati#breadcrumblist","@type":"BreadcrumbList","itemListElement":[{"name":"Home","position":1,"item":"/","@type":"ListItem"},{"name":"Live Chat Software","position":2,"item":"/directory/30797/live-chat/software","@type":"ListItem"},{"name":"Engati","position":3,"item":"/software/165384/engati","@type":"ListItem"},{"name":"Engati Alternatives","position":4,"item":"https://www.capterra.co.za/alternatives/165384/engati","@type":"ListItem"}]}]}
</script><script type="application/ld+json">
  {"name":"Best Engati Alternatives - Capterra South Africa 2026","@context":"https://schema.org","@id":"https://www.capterra.co.za/alternatives/165384/engati#itemlist","@type":"ItemList","itemListElement":[{"name":"Viber","position":1,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/4c4332bc-47f9-4972-bd06-6bff7ca5b92c.png","url":"https://www.capterra.co.za/software/180348/viber","@type":"ListItem"},{"name":"Text Request","position":2,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f46dc1a8-659d-4a8d-ba35-6581d3c4cc67.png","url":"https://www.capterra.co.za/software/167015/text-request","@type":"ListItem"},{"name":"Slack","position":3,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/91f64896-759a-41ae-8d14-d540f90c5870.png","url":"https://www.capterra.co.za/software/135003/slack","@type":"ListItem"},{"name":"LiveAgent","position":4,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/72e94d6f-e43a-417d-9e8a-8d774fe6e086.png","url":"https://www.capterra.co.za/software/102188/liveagent","@type":"ListItem"},{"name":"Wati","position":5,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/799913f0-546e-4f6a-82e1-82fecb426c4c.png","url":"https://www.capterra.co.za/software/204314/wati","@type":"ListItem"},{"name":"Tremendous","position":6,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d6a27324-2a3c-4fbb-a71d-741673e90a47.png","url":"https://www.capterra.co.za/software/197141/tremendous-rewards","@type":"ListItem"},{"name":"LiveChat","position":7,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/3c56135f-eeb4-4d21-8b10-89435d98064e.png","url":"https://www.capterra.co.za/software/62194/livechat","@type":"ListItem"},{"name":"Pipedrive","position":8,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f2e2e04e-14be-474e-8d90-7162080c28b0.png","url":"https://www.capterra.co.za/software/132666/pipedrive","@type":"ListItem"},{"name":"Birdeye","position":9,"image":"https://images.g2crowd.com/uploads/product/image/0fb8a8049f2928461a8a7f3d7b881f77/birdeye.jpg","url":"https://www.capterra.co.za/software/152997/birdeye","@type":"ListItem"},{"name":"Intercom","position":10,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/6a454b39-277e-4602-aaed-5412bfd47102.png","url":"https://www.capterra.co.za/software/134347/intercom","@type":"ListItem"},{"name":"Text","position":11,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/10d06d1a-f4e6-4b5c-8611-ce0f6b295f67.png","url":"https://www.capterra.co.za/software/1078275/Text-App","@type":"ListItem"},{"name":"Sprinklr","position":12,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f0490fe8-5643-494f-b180-6fc2b6e0b6f8.png","url":"https://www.capterra.co.za/software/131274/sprinklr-platform","@type":"ListItem"},{"name":"Genesys Cloud CX","position":13,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/2833abc6-12c1-4581-8cc9-406ab7f5dd49.png","url":"https://www.capterra.co.za/software/21409/genesys-cloud","@type":"ListItem"},{"name":"Weave","position":14,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/f866df19-0655-4a33-947d-01d010d95326.png","url":"https://www.capterra.co.za/software/141842/weave","@type":"ListItem"},{"name":"Tidio","position":15,"image":"https://gdm-catalog-fmapi-prod.imgix.net/ProductLogo/d034f322-8301-4fcc-b044-1352663daec4.png","url":"https://www.capterra.co.za/software/144040/tidio-chat","@type":"ListItem"}],"numberOfItems":15}
</script>