---
description: Learn more about Formilla.com price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Formilla.com Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Live Chat Software](/directory/30797/live-chat/software) > [Formilla.com](/software/159670/formilla-com) > [Formilla.com Alternatives](https://www.capterra.co.za/alternatives/159670/formilla-com)

# Alternatives to Formilla.com

Canonical: https://www.capterra.co.za/alternatives/159670/formilla-com

> Explore the top alternatives to Formilla.com. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **WhatsApp** — 4.7/5 (16361 reviews) — WhatsApp helps businesses engage customers, boost sales, and enhance service through direct communication.
   - [View profile](https://www.capterra.co.za/software/180345/whatsapp)
   - [Compare vs Formilla.com](https://www.capterra.co.za/compare/159670/180345/formilla-com/vs/whatsapp)
2. **Slack** — 4.7/5 (24110 reviews) — Slack is cloud-based software that unites people, projects, and tools, helping teams work efficiently with productivity \& AI features.
   - [View profile](https://www.capterra.co.za/software/135003/slack)
   - [Compare vs Formilla.com](https://www.capterra.co.za/compare/135003/159670/slack/vs/formilla-com)
3. **LiveAgent** — 4.7/5 (1783 reviews) — Award-winning live chat, help desk, ticketing and call center software with powerful AI features. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.za/software/102188/liveagent)
   - [Compare vs Formilla.com](https://www.capterra.co.za/compare/102188/159670/liveagent/vs/formilla-com)
4. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
   - [View profile](https://www.capterra.co.za/software/144040/tidio-chat)
   - [Compare vs Formilla.com](https://www.capterra.co.za/compare/144040/159670/tidio-chat/vs/formilla-com)
5. **Crisp** — 4.6/5 (147 reviews) — Your all-in-one platform for multi-channel communication to improve your customers' relationship.
   - [View profile](https://www.capterra.co.za/software/151292/crisp)
   - [Compare vs Formilla.com](https://www.capterra.co.za/compare/151292/159670/crisp/vs/formilla-com)
6. **Text** — 4.7/5 (28 reviews) — Customer service software that drives revenue. AI agents, live chat, tickets, and automation in one inbox.
   - [View profile](https://www.capterra.co.za/software/1078275/Text-App)
   - [Compare vs Formilla.com](https://www.capterra.co.za/compare/159670/1078275/formilla-com/vs/Text-App)
7. **Gladly** — 4.8/5 (139 reviews) — The only CX AI delivering cost savings AND customer devotion. Purpose-built to engage, not deflect. Learn more at gladly.ai
   - [View profile](https://www.capterra.co.za/software/156723/gladly)
   - [Compare vs Formilla.com](https://www.capterra.co.za/compare/156723/159670/gladly/vs/formilla-com)
8. **Tiledesk** — 4.6/5 (154 reviews) — Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source.
   - [View profile](https://www.capterra.co.za/software/187541/tiledesk)
   - [Compare vs Formilla.com](https://www.capterra.co.za/compare/159670/187541/formilla-com/vs/tiledesk)
9. **LiveChat** — 4.6/5 (1723 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.co.za/software/62194/livechat)
   - [Compare vs Formilla.com](https://www.capterra.co.za/compare/62194/159670/livechat/vs/formilla-com)
10. **Freshchat** — 4.1/5 (124 reviews) — Freshchat is a modern messaging software built for customer engagement teams to talk to customers across channels.
    - [View profile](https://www.capterra.co.za/software/158117/freshchat)
    - [Compare vs Formilla.com](https://www.capterra.co.za/compare/158117/159670/freshchat/vs/formilla-com)
11. **Sobot** — 4.9/5 (96 reviews) — Sobot offers a versatile platform that includes chatbot, live chat, voice support, ticketing systems, and the WhatsApp Business API.
    - [View profile](https://www.capterra.co.za/software/1072329/Sobot)
    - [Compare vs Formilla.com](https://www.capterra.co.za/compare/159670/1072329/formilla-com/vs/Sobot)
12. **Pipedrive** — 4.5/5 (3051 reviews) — Customer relationship management solution that helps businesses with lead management, sales automation, email segmentation, and more.
    - [View profile](https://www.capterra.co.za/software/132666/pipedrive)
    - [Compare vs Formilla.com](https://www.capterra.co.za/compare/132666/159670/pipedrive/vs/formilla-com)
13. **Birdeye** — 4.7/5 (704 reviews) — Customer experience solution that helps businesses manage reviews, lead capturing, communication, and appointment booking.
    - [View profile](https://www.capterra.co.za/software/152997/birdeye)
    - [Compare vs Formilla.com](https://www.capterra.co.za/compare/152997/159670/birdeye/vs/formilla-com)
14. **Rocket.Chat** — 4.3/5 (156 reviews) — Bring together messaging, voice, video, critical apps, and AI to keep teams connected and missions protected.
    - [View profile](https://www.capterra.co.za/software/161575/rocket-chat)
    - [Compare vs Formilla.com](https://www.capterra.co.za/compare/159670/161575/formilla-com/vs/rocket-chat)
15. **ChatBot** — 4.6/5 (66 reviews) — ChatBot is an all-in-one platform to create, deploy, and track chatbots across channels.
    - [View profile](https://www.capterra.co.za/software/166420/chatbot)
    - [Compare vs Formilla.com](https://www.capterra.co.za/compare/159670/166420/formilla-com/vs/chatbot)

## Related Categories

- [Live Chat Software](https://www.capterra.co.za/directory/30797/live-chat/software)
- [Chatbot Software](https://www.capterra.co.za/directory/32448/chatbot/software)

## Links

- [View on Capterra](https://www.capterra.co.za/alternatives/159670/formilla-com)
- [View Product Profile](https://www.capterra.co.za/software/159670/formilla-com)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/159670/formilla-com> |
| de-AT | <https://www.capterra.at/alternatives/159670/formilla-com> |
| de-CH | <https://www.capterra.ch/alternatives/159670/formilla-com> |
| en | <https://www.capterra.com/p/159670/Formilla-com/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/159670/formilla-com> |
| en-AU | <https://www.capterra.com.au/alternatives/159670/formilla-com> |
| en-CA | <https://www.capterra.ca/alternatives/159670/formilla-com> |
| en-GB | <https://www.capterra.co.uk/alternatives/159670/formilla-com> |
| en-IE | <https://www.capterra.ie/alternatives/159670/formilla-com> |
| en-IL | <https://www.capterra.co.il/alternatives/159670/formilla-com> |
| en-IN | <https://www.capterra.in/alternatives/159670/formilla-com> |
| en-NZ | <https://www.capterra.co.nz/alternatives/159670/formilla-com> |
| en-SG | <https://www.capterra.com.sg/alternatives/159670/formilla-com> |
| en-ZA | <https://www.capterra.co.za/alternatives/159670/formilla-com> |
| es | <https://www.capterra.es/alternatives/159670/formilla-com> |
| es-AR | <https://www.capterra.com.ar/alternatives/159670/formilla-com> |
| es-CL | <https://www.capterra.cl/alternatives/159670/formilla-com> |
| es-CO | <https://www.capterra.co/alternatives/159670/formilla-com> |
| es-CR | <https://www.capterra.co.cr/alternatives/159670/formilla-com> |
| es-DO | <https://www.capterra.do/alternatives/159670/formilla-com> |
| es-EC | <https://www.capterra.ec/alternatives/159670/formilla-com> |
| es-MX | <https://www.capterra.mx/alternatives/159670/formilla-com> |
| es-PA | <https://www.capterra.com.pa/alternatives/159670/formilla-com> |
| es-PE | <https://www.capterra.pe/alternatives/159670/formilla-com> |
| fr | <https://www.capterra.fr/alternatives/159670/formilla-com> |
| fr-BE | <https://fr.capterra.be/alternatives/159670/formilla-com> |
| fr-CA | <https://fr.capterra.ca/alternatives/159670/formilla-com> |
| fr-LU | <https://www.capterra.lu/alternatives/159670/formilla-com> |
| it | <https://www.capterra.it/alternatives/159670/formilla-com> |
| nl | <https://www.capterra.nl/alternatives/159670/formilla-com> |
| nl-BE | <https://www.capterra.be/alternatives/159670/formilla-com> |
| pt | <https://www.capterra.com.br/alternatives/159670/formilla-com> |
| pt-PT | <https://www.capterra.pt/alternatives/159670/formilla-com> |

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