---
description: Learn more about Akio.CX price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Akio.CX Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Akio.CX](/software/158998/akio) > [Akio.CX Alternatives](https://www.capterra.co.za/alternatives/158998/akio)

# Alternatives to Akio.CX

Canonical: https://www.capterra.co.za/alternatives/158998/akio

> Explore the top alternatives to Akio.CX. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.co.za/software/124981/freshdesk)
   - [Compare vs Akio.CX](https://www.capterra.co.za/compare/124981/158998/freshdesk/vs/akio)
2. **Zoho Desk** — 4.5/5 (2211 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
   - [View profile](https://www.capterra.co.za/software/169505/zoho-desk)
   - [Compare vs Akio.CX](https://www.capterra.co.za/compare/158998/169505/akio/vs/zoho-desk)
3. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams.
   - [View profile](https://www.capterra.co.za/software/113540/bitrix24)
   - [Compare vs Akio.CX](https://www.capterra.co.za/compare/113540/158998/bitrix24/vs/akio)
4. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.za/software/102188/liveagent)
   - [Compare vs Akio.CX](https://www.capterra.co.za/compare/102188/158998/liveagent/vs/akio)
5. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.co.za/software/164283/zendesk)
   - [Compare vs Akio.CX](https://www.capterra.co.za/compare/158998/164283/akio/vs/zendesk)
6. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels.
   - [View profile](https://www.capterra.co.za/software/21409/genesys-cloud)
   - [Compare vs Akio.CX](https://www.capterra.co.za/compare/21409/158998/genesys-cloud/vs/akio)
7. **CXone Mpower** — 4.2/5 (581 reviews) — Cloud-based contact center platform with omnichannel routing, workforce management, digital experiences, and analytics and AI for CX.
   - [View profile](https://www.capterra.co.za/software/134775/incontact-call-center-software)
   - [Compare vs Akio.CX](https://www.capterra.co.za/compare/134775/158998/incontact-call-center-software/vs/akio)
8. **inconnect** — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
   - [View profile](https://www.capterra.co.za/software/164772/omnichannel)
   - [Compare vs Akio.CX](https://www.capterra.co.za/compare/158998/164772/akio/vs/omnichannel)
9. **Gladly** — 4.8/5 (139 reviews) — The only CX AI delivering cost savings AND customer devotion. Purpose-built to engage, not deflect. Learn more at gladly.ai
   - [View profile](https://www.capterra.co.za/software/156723/gladly)
   - [Compare vs Akio.CX](https://www.capterra.co.za/compare/156723/158998/gladly/vs/akio)
10. **UJET** — 4.6/5 (140 reviews) — UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
    - [View profile](https://www.capterra.co.za/software/164070/ujet)
    - [Compare vs Akio.CX](https://www.capterra.co.za/compare/158998/164070/akio/vs/ujet)
11. **Gnatta** — 4.7/5 (3 reviews) — Gnatta provides CCaaS solutions to some of the world’s biggest brands, making their call centres more efficient, and more effective.
    - [View profile](https://www.capterra.co.za/software/144153/gnatta)
    - [Compare vs Akio.CX](https://www.capterra.co.za/compare/144153/158998/gnatta/vs/akio)
12. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
    - [View profile](https://www.capterra.co.za/software/136189/salesforce)
    - [Compare vs Akio.CX](https://www.capterra.co.za/compare/136189/158998/salesforce/vs/akio)
13. **Hiver** — 4.7/5 (146 reviews) — Hiver is a modern, AI customer service platform that unifies all support channels in a simple, intuitive interface.
    - [View profile](https://www.capterra.co.za/software/142975/hiver)
    - [Compare vs Akio.CX](https://www.capterra.co.za/compare/142975/158998/hiver/vs/akio)
14. **Kustomer** — 4.6/5 (79 reviews) — Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout experiences.
    - [View profile](https://www.capterra.co.za/software/158128/kustomer)
    - [Compare vs Akio.CX](https://www.capterra.co.za/compare/158128/158998/kustomer/vs/akio)
15. **TeamSupport** — 4.5/5 (848 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
    - [View profile](https://www.capterra.co.za/software/87908/teamsupport)
    - [Compare vs Akio.CX](https://www.capterra.co.za/compare/87908/158998/teamsupport/vs/akio)

## Related Categories

- [Customer Service Software](https://www.capterra.co.za/directory/22/customer-service/software)
- [Call Centre Software](https://www.capterra.co.za/directory/30007/call-center/software)
- [Help Desk Software](https://www.capterra.co.za/directory/30008/help-desk/software)
- [Knowledge Management Software](https://www.capterra.co.za/directory/30094/knowledge-management/software)
- [IVR Software](https://www.capterra.co.za/directory/30231/ivr/software)

## Links

- [View on Capterra](https://www.capterra.co.za/alternatives/158998/akio)
- [View Product Profile](https://www.capterra.co.za/software/158998/akio)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/158998/akio> |
| de-AT | <https://www.capterra.at/alternatives/158998/akio> |
| de-CH | <https://www.capterra.ch/alternatives/158998/akio> |
| en | <https://www.capterra.com/p/158998/Akio/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/158998/akio> |
| en-AU | <https://www.capterra.com.au/alternatives/158998/akio> |
| en-CA | <https://www.capterra.ca/alternatives/158998/akio> |
| en-GB | <https://www.capterra.co.uk/alternatives/158998/akio> |
| en-IE | <https://www.capterra.ie/alternatives/158998/akio> |
| en-IL | <https://www.capterra.co.il/alternatives/158998/akio> |
| en-IN | <https://www.capterra.in/alternatives/158998/akio> |
| en-NZ | <https://www.capterra.co.nz/alternatives/158998/akio> |
| en-SG | <https://www.capterra.com.sg/alternatives/158998/akio> |
| en-ZA | <https://www.capterra.co.za/alternatives/158998/akio> |
| es | <https://www.capterra.es/alternatives/158998/akio> |
| es-AR | <https://www.capterra.com.ar/alternatives/158998/akio> |
| es-CL | <https://www.capterra.cl/alternatives/158998/akio> |
| es-CO | <https://www.capterra.co/alternatives/158998/akio> |
| es-CR | <https://www.capterra.co.cr/alternatives/158998/akio> |
| es-DO | <https://www.capterra.do/alternatives/158998/akio> |
| es-EC | <https://www.capterra.ec/alternatives/158998/akio> |
| es-MX | <https://www.capterra.mx/alternatives/158998/akio> |
| es-PA | <https://www.capterra.com.pa/alternatives/158998/akio> |
| es-PE | <https://www.capterra.pe/alternatives/158998/akio> |
| fr | <https://www.capterra.fr/alternatives/158998/akio> |
| fr-BE | <https://fr.capterra.be/alternatives/158998/akio> |
| fr-CA | <https://fr.capterra.ca/alternatives/158998/akio> |
| fr-LU | <https://www.capterra.lu/alternatives/158998/akio> |
| ja | <https://www.capterra.jp/alternatives/158998/akio> |

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