---
description: Learn more about Gladly price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Gladly Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [Gladly](/software/156723/gladly) > [Gladly Alternatives](https://www.capterra.co.za/alternatives/156723/gladly)

# Alternatives to Gladly

Canonical: https://www.capterra.co.za/alternatives/156723/gladly

> Explore the top alternatives to Gladly. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.co.za/software/124981/freshdesk)
   - [Compare vs Gladly](https://www.capterra.co.za/compare/124981/156723/freshdesk/vs/gladly)
2. **Zoho Desk** — 4.5/5 (2211 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
   - [View profile](https://www.capterra.co.za/software/169505/zoho-desk)
   - [Compare vs Gladly](https://www.capterra.co.za/compare/156723/169505/gladly/vs/zoho-desk)
3. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.za/software/102188/liveagent)
   - [Compare vs Gladly](https://www.capterra.co.za/compare/102188/156723/liveagent/vs/gladly)
4. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.co.za/software/164283/zendesk)
   - [Compare vs Gladly](https://www.capterra.co.za/compare/156723/164283/gladly/vs/zendesk)
5. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
   - [View profile](https://www.capterra.co.za/software/144040/tidio-chat)
   - [Compare vs Gladly](https://www.capterra.co.za/compare/144040/156723/tidio-chat/vs/gladly)
6. **Intercom** — 4.5/5 (1131 reviews) — Intercom is an AI platform that combines an AI agent with a helpdesk to deliver efficient customer experiences.
   - [View profile](https://www.capterra.co.za/software/134347/intercom)
   - [Compare vs Gladly](https://www.capterra.co.za/compare/134347/156723/intercom/vs/gladly)
7. **Wati** — 4.6/5 (202 reviews) — End-to-end WhatsApp API solution for mid-market \& enterprises worldwide. Trusted by the fastest-growing brands in 190+ countries.
   - [View profile](https://www.capterra.co.za/software/204314/wati)
   - [Compare vs Gladly](https://www.capterra.co.za/compare/156723/204314/gladly/vs/wati)
8. **Kustomer** — 4.6/5 (79 reviews) — Kustomer is the omnichannel SaaS CRM platform reimagining enterprise customer service to deliver standout experiences.
   - [View profile](https://www.capterra.co.za/software/158128/kustomer)
   - [Compare vs Gladly](https://www.capterra.co.za/compare/156723/158128/gladly/vs/kustomer)
9. **UJET** — 4.6/5 (140 reviews) — UJET is modern cloud contact center software company with leading innovation in customer support on the web, phone and mobile apps.
   - [View profile](https://www.capterra.co.za/software/164070/ujet)
   - [Compare vs Gladly](https://www.capterra.co.za/compare/156723/164070/gladly/vs/ujet)
10. **Hiver** — 4.7/5 (146 reviews) — Hiver is a modern, AI customer service platform that unifies all support channels in a simple, intuitive interface.
    - [View profile](https://www.capterra.co.za/software/142975/hiver)
    - [Compare vs Gladly](https://www.capterra.co.za/compare/142975/156723/hiver/vs/gladly)
11. **Kapture CX** — 4.2/5 (40 reviews) — Kapture CX is Gen-AI powered customer experience management solution, built for enterprises.
    - [View profile](https://www.capterra.co.za/software/144560/Kapture)
    - [Compare vs Gladly](https://www.capterra.co.za/compare/144560/156723/Kapture/vs/gladly)
12. **Yonyx** — 4.7/5 (256 reviews) — Decision tree driven interactive guides that plug into most CRM systems. Follow business processes in an interactive manner.
    - [View profile](https://www.capterra.co.za/software/130406/agi-self-service)
    - [Compare vs Gladly](https://www.capterra.co.za/compare/130406/156723/agi-self-service/vs/gladly)
13. **Denser AI** — 5.0/5 (31 reviews) — Denser.AI provides an solution to build AI-Powered Search and Chat service using custom website or document data.
    - [View profile](https://www.capterra.co.za/software/1064391/denser-ai)
    - [Compare vs Gladly](https://www.capterra.co.za/compare/156723/1064391/gladly/vs/denser-ai)
14. **Supportbench** — 4.9/5 (116 reviews) — Supportbench: Lower costs, accelerate resolutions, and empower agents with AI-driven customer support.
    - [View profile](https://www.capterra.co.za/software/155934/supportbench)
    - [Compare vs Gladly](https://www.capterra.co.za/compare/155934/156723/supportbench/vs/gladly)
15. **Tiledesk** — 4.6/5 (154 reviews) — Build AI Agents with drag and drop to automate support and operations. No code. Multichannel, multilingual, open source.
    - [View profile](https://www.capterra.co.za/software/187541/tiledesk)
    - [Compare vs Gladly](https://www.capterra.co.za/compare/156723/187541/gladly/vs/tiledesk)

## Related Categories

- [Customer Service Software](https://www.capterra.co.za/directory/22/customer-service/software)
- [Call Centre Software](https://www.capterra.co.za/directory/30007/call-center/software)
- [VoIP Software](https://www.capterra.co.za/directory/30940/voip/software)
- [Chatbot Software](https://www.capterra.co.za/directory/32448/chatbot/software)
- [Conversational AI Platforms](https://www.capterra.co.za/directory/31596/conversational-ai-platform/software)

## Links

- [View on Capterra](https://www.capterra.co.za/alternatives/156723/gladly)
- [View Product Profile](https://www.capterra.co.za/software/156723/gladly)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/156723/gladly> |
| de-AT | <https://www.capterra.at/alternatives/156723/gladly> |
| de-CH | <https://www.capterra.ch/alternatives/156723/gladly> |
| en | <https://www.capterra.com/p/156723/Gladly/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/156723/gladly> |
| en-AU | <https://www.capterra.com.au/alternatives/156723/gladly> |
| en-CA | <https://www.capterra.ca/alternatives/156723/gladly> |
| en-GB | <https://www.capterra.co.uk/alternatives/156723/gladly> |
| en-IE | <https://www.capterra.ie/alternatives/156723/gladly> |
| en-IL | <https://www.capterra.co.il/alternatives/156723/gladly> |
| en-IN | <https://www.capterra.in/alternatives/156723/gladly> |
| en-NZ | <https://www.capterra.co.nz/alternatives/156723/gladly> |
| en-SG | <https://www.capterra.com.sg/alternatives/156723/gladly> |
| en-ZA | <https://www.capterra.co.za/alternatives/156723/gladly> |
| es | <https://www.capterra.es/alternatives/156723/gladly> |
| es-AR | <https://www.capterra.com.ar/alternatives/156723/gladly> |
| es-CL | <https://www.capterra.cl/alternatives/156723/gladly> |
| es-CO | <https://www.capterra.co/alternatives/156723/gladly> |
| es-CR | <https://www.capterra.co.cr/alternatives/156723/gladly> |
| es-DO | <https://www.capterra.do/alternatives/156723/gladly> |
| es-EC | <https://www.capterra.ec/alternatives/156723/gladly> |
| es-MX | <https://www.capterra.mx/alternatives/156723/gladly> |
| es-PA | <https://www.capterra.com.pa/alternatives/156723/gladly> |
| es-PE | <https://www.capterra.pe/alternatives/156723/gladly> |
| fr | <https://www.capterra.fr/alternatives/156723/gladly> |
| fr-BE | <https://fr.capterra.be/alternatives/156723/gladly> |
| fr-CA | <https://fr.capterra.ca/alternatives/156723/gladly> |
| fr-LU | <https://www.capterra.lu/alternatives/156723/gladly> |
| it | <https://www.capterra.it/alternatives/156723/gladly> |
| ja | <https://www.capterra.jp/alternatives/156723/gladly> |
| nl | <https://www.capterra.nl/alternatives/156723/gladly> |
| nl-BE | <https://www.capterra.be/alternatives/156723/gladly> |
| pt | <https://www.capterra.com.br/alternatives/156723/gladly> |
| pt-PT | <https://www.capterra.pt/alternatives/156723/gladly> |

-----

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