---
description: Learn more about Helpshift price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: Helpshift Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Help Desk Software](/directory/30008/help-desk/software) > [Helpshift](/software/150923/helpshift) > [Helpshift Alternatives](https://www.capterra.co.za/alternatives/150923/helpshift)

# Alternatives to Helpshift

Canonical: https://www.capterra.co.za/alternatives/150923/helpshift

> Explore the top alternatives to Helpshift. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Freshdesk** — 4.5/5 (3408 reviews) — Freshdesk is a customer support software that helps businesses streamline support operations and enhance customer experiences.
   - [View profile](https://www.capterra.co.za/software/124981/freshdesk)
   - [Compare vs Helpshift](https://www.capterra.co.za/compare/124981/150923/freshdesk/vs/helpshift)
2. **Zoho Desk** — 4.5/5 (2211 reviews) — Cloud and mobile-based help desk software that enables businesses to deliver customer support and enhance service quality.
   - [View profile](https://www.capterra.co.za/software/169505/zoho-desk)
   - [Compare vs Helpshift](https://www.capterra.co.za/compare/150923/169505/helpshift/vs/zoho-desk)
3. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.za/software/102188/liveagent)
   - [Compare vs Helpshift](https://www.capterra.co.za/compare/102188/150923/liveagent/vs/helpshift)
4. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.co.za/software/164283/zendesk)
   - [Compare vs Helpshift](https://www.capterra.co.za/compare/150923/164283/helpshift/vs/zendesk)
5. **Bitrix24** — 4.2/5 (984 reviews) — Bitrix24 is an AI-powered online workspace designed to help businesses manage their clients, sales, projects, and teams.
   - [View profile](https://www.capterra.co.za/software/113540/bitrix24)
   - [Compare vs Helpshift](https://www.capterra.co.za/compare/113540/150923/bitrix24/vs/helpshift)
6. **Salesforce Service Cloud** — 4.5/5 (820 reviews) — Salesforce Service Cloud is a software that helps service teams deliver personalized support across various channels.
   - [View profile](https://www.capterra.co.za/software/136189/salesforce)
   - [Compare vs Helpshift](https://www.capterra.co.za/compare/136189/150923/salesforce/vs/helpshift)
7. **TeamSupport** — 4.5/5 (848 reviews) — Support ticketing and live chat solution designed to give B2B SaaS businesses a holistic view of their customer relationships.
   - [View profile](https://www.capterra.co.za/software/87908/teamsupport)
   - [Compare vs Helpshift](https://www.capterra.co.za/compare/87908/150923/teamsupport/vs/helpshift)
8. **LiveChat** — 4.6/5 (1715 reviews) — AI-based solution that helps businesses automate support, boosts sales, and enhances satisfaction across multiple channels.
   - [View profile](https://www.capterra.co.za/software/62194/livechat)
   - [Compare vs Helpshift](https://www.capterra.co.za/compare/62194/150923/livechat/vs/helpshift)
9. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
   - [View profile](https://www.capterra.co.za/software/144040/tidio-chat)
   - [Compare vs Helpshift](https://www.capterra.co.za/compare/144040/150923/tidio-chat/vs/helpshift)
10. **Deskpro** — 4.6/5 (38 reviews) — Powerful and robust helpdesk software for all industries and organizations; available through Cloud hosting or self-hosted On-Premise.
    - [View profile](https://www.capterra.co.za/software/127288/deskpro)
    - [Compare vs Helpshift](https://www.capterra.co.za/compare/127288/150923/deskpro/vs/helpshift)
11. **Vivantio** — 4.3/5 (178 reviews) — Cloud-based, scalable service management software for internal- and external-facing support teams.
    - [View profile](https://www.capterra.co.za/software/132880/vivantio)
    - [Compare vs Helpshift](https://www.capterra.co.za/compare/132880/150923/vivantio/vs/helpshift)
12. **LiveHelpNow** — 4.6/5 (72 reviews) — Omnichannel customer engagement platform: Live Chat, SMS Text integration, Support Ticket Management, Knowledge Base, Facebook and more
    - [View profile](https://www.capterra.co.za/software/99093/livehelpnow-suite)
    - [Compare vs Helpshift](https://www.capterra.co.za/compare/99093/150923/livehelpnow-suite/vs/helpshift)
13. **HubSpot Service Hub** — 4.4/5 (187 reviews) — Service Hub is a cloud-based customer service software that helps teams scale their support and delight their customers efficiently.
    - [View profile](https://www.capterra.co.za/software/182476/hubspot-service-hub)
    - [Compare vs Helpshift](https://www.capterra.co.za/compare/150923/182476/helpshift/vs/hubspot-service-hub)
14. **Front** — 4.5/5 (286 reviews) — Customer service software platform that helps businesses streamline collaboration, client communication, email management, and more.
    - [View profile](https://www.capterra.co.za/software/132901/front)
    - [Compare vs Helpshift](https://www.capterra.co.za/compare/132901/150923/front/vs/helpshift)
15. **HappyFox Help Desk** — 4.6/5 (92 reviews) — A help desk ticketing software that helps you to remove clutter and manage your customer support queries easily from multiple channels.
    - [View profile](https://www.capterra.co.za/software/83211/happyfox)
    - [Compare vs Helpshift](https://www.capterra.co.za/compare/83211/150923/happyfox/vs/helpshift)

## Related Categories

- [Help Desk Software](https://www.capterra.co.za/directory/30008/help-desk/software)
- [Customer Service Software](https://www.capterra.co.za/directory/22/customer-service/software)
- [Live Chat Software](https://www.capterra.co.za/directory/30797/live-chat/software)
- [Customer Support Software](https://www.capterra.co.za/directory/32315/customer-support/software)
- [Contact Centre Software](https://www.capterra.co.za/directory/32035/contact-center/software)

## Links

- [View on Capterra](https://www.capterra.co.za/alternatives/150923/helpshift)
- [View Product Profile](https://www.capterra.co.za/software/150923/helpshift)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/150923/helpshift> |
| de-AT | <https://www.capterra.at/alternatives/150923/helpshift> |
| de-CH | <https://www.capterra.ch/alternatives/150923/helpshift> |
| en | <https://www.capterra.com/p/150923/Helpshift/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/150923/helpshift> |
| en-AU | <https://www.capterra.com.au/alternatives/150923/helpshift> |
| en-CA | <https://www.capterra.ca/alternatives/150923/helpshift> |
| en-GB | <https://www.capterra.co.uk/alternatives/150923/helpshift> |
| en-IE | <https://www.capterra.ie/alternatives/150923/helpshift> |
| en-IL | <https://www.capterra.co.il/alternatives/150923/helpshift> |
| en-IN | <https://www.capterra.in/alternatives/150923/helpshift> |
| en-NZ | <https://www.capterra.co.nz/alternatives/150923/helpshift> |
| en-SG | <https://www.capterra.com.sg/alternatives/150923/helpshift> |
| en-ZA | <https://www.capterra.co.za/alternatives/150923/helpshift> |
| es | <https://www.capterra.es/alternatives/150923/helpshift> |
| es-AR | <https://www.capterra.com.ar/alternatives/150923/helpshift> |
| es-CL | <https://www.capterra.cl/alternatives/150923/helpshift> |
| es-CO | <https://www.capterra.co/alternatives/150923/helpshift> |
| es-CR | <https://www.capterra.co.cr/alternatives/150923/helpshift> |
| es-DO | <https://www.capterra.do/alternatives/150923/helpshift> |
| es-EC | <https://www.capterra.ec/alternatives/150923/helpshift> |
| es-MX | <https://www.capterra.mx/alternatives/150923/helpshift> |
| es-PA | <https://www.capterra.com.pa/alternatives/150923/helpshift> |
| es-PE | <https://www.capterra.pe/alternatives/150923/helpshift> |
| fr | <https://www.capterra.fr/alternatives/150923/helpshift> |
| fr-BE | <https://fr.capterra.be/alternatives/150923/helpshift> |
| fr-CA | <https://fr.capterra.ca/alternatives/150923/helpshift> |
| fr-LU | <https://www.capterra.lu/alternatives/150923/helpshift> |
| it | <https://www.capterra.it/alternatives/150923/helpshift> |
| ja | <https://www.capterra.jp/alternatives/150923/helpshift> |
| ko | <https://www.capterra.co.kr/alternatives/150923/helpshift> |
| nl | <https://www.capterra.nl/alternatives/150923/helpshift> |
| nl-BE | <https://www.capterra.be/alternatives/150923/helpshift> |
| pt | <https://www.capterra.com.br/alternatives/150923/helpshift> |
| pt-PT | <https://www.capterra.pt/alternatives/150923/helpshift> |

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