---
description: Learn more about OMQ price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OMQ Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [OMQ](/software/149788/omq-self-service) > [OMQ Alternatives](https://www.capterra.co.za/alternatives/149788/omq-self-service)

# Alternatives to OMQ

Canonical: https://www.capterra.co.za/alternatives/149788/omq-self-service

> Explore the top alternatives to OMQ. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **Bitrix24** — 4.2/5 (1002 reviews) — Bitrix24 is \#1 free client management (CRM) and customer service solution, used by 15 million businesses worldwide.
   - [View profile](https://www.capterra.co.za/software/113540/bitrix24)
   - [Compare vs OMQ](https://www.capterra.co.za/compare/113540/149788/bitrix24/vs/omq-self-service)
2. **Freshdesk** — 4.5/5 (3470 reviews) — Freshdesk is a modern, AI-powered customer service solution with enterprise capability without the enterprise complexity.
   - [View profile](https://www.capterra.co.za/software/124981/freshdesk)
   - [Compare vs OMQ](https://www.capterra.co.za/compare/124981/149788/freshdesk/vs/omq-self-service)
3. **Birdeye** — 4.7/5 (705 reviews) — AI Agents for Multi-Location Brands
   - [View profile](https://www.capterra.co.za/software/152997/birdeye)
   - [Compare vs OMQ](https://www.capterra.co.za/compare/149788/152997/omq-self-service/vs/birdeye)
4. **LiveAgent** — 4.7/5 (1787 reviews) — Award-winning help desk, ticketing, live chat, and call center software, easy to use from the start. Try it with a free 1-month trial.
   - [View profile](https://www.capterra.co.za/software/102188/liveagent)
   - [Compare vs OMQ](https://www.capterra.co.za/compare/102188/149788/liveagent/vs/omq-self-service)
5. **EngageBay CRM** — 4.6/5 (910 reviews) — AI-powered all-in-one CRM for marketing, sales, and support — built to help small businesses grow faster.
   - [View profile](https://www.capterra.co.za/software/178819/engagebay-marketing)
   - [Compare vs OMQ](https://www.capterra.co.za/compare/149788/178819/omq-self-service/vs/engagebay-marketing)
6. **LiveChat** — 4.6/5 (1727 reviews) — LiveChat enables you to have real-time conversations with your customers while they are on your website.
   - [View profile](https://www.capterra.co.za/software/62194/livechat)
   - [Compare vs OMQ](https://www.capterra.co.za/compare/62194/149788/livechat/vs/omq-self-service)
7. **HubSpot Service Hub** — 4.4/5 (191 reviews) — Service Hub is a cloud-based customer service software that helps teams scale their support and delight their customers efficiently.
   - [View profile](https://www.capterra.co.za/software/182476/hubspot-service-hub)
   - [Compare vs OMQ](https://www.capterra.co.za/compare/149788/182476/omq-self-service/vs/hubspot-service-hub)
8. **Lucky Orange** — 4.7/5 (266 reviews) — AI-powered website analytics suite used by 500,000 websites worldwide. AI insights, heatmaps, session recordings, surveys and more.
   - [View profile](https://www.capterra.co.za/software/150695/lucky-orange)
   - [Compare vs OMQ](https://www.capterra.co.za/compare/149788/150695/omq-self-service/vs/lucky-orange)
9. **Front** — 4.5/5 (288 reviews) — Front’s powerful customer service platform makes five-star service attainable for 9,000 businesses like yours.
   - [View profile](https://www.capterra.co.za/software/132901/front)
   - [Compare vs OMQ](https://www.capterra.co.za/compare/132901/149788/front/vs/omq-self-service)
10. **Whatfix** — 4.6/5 (77 reviews) — Whatfix helps enterprises control, accelerate and optimize software adoption to drive outcomes from their technology investments.
    - [View profile](https://www.capterra.co.za/software/143008/whatfix)
    - [Compare vs OMQ](https://www.capterra.co.za/compare/143008/149788/whatfix/vs/omq-self-service)
11. **Freshdesk Omni** — 3.6/5 (5 reviews) — Freshdesk Omni-an AI-first, omnichannel solution that combines conversational support and ticketing capabilities.
    - [View profile](https://www.capterra.co.za/software/1052970/Freshdesk-Omni)
    - [Compare vs OMQ](https://www.capterra.co.za/compare/149788/1052970/omq-self-service/vs/Freshdesk-Omni)
12. **Zendesk Suite** — 4.4/5 (4090 reviews) — Zendesk is the all-in-one customer service support software that delivers exceptional experiences.
    - [View profile](https://www.capterra.co.za/software/164283/zendesk)
    - [Compare vs OMQ](https://www.capterra.co.za/compare/149788/164283/omq-self-service/vs/zendesk)
13. **Intercom** — 4.5/5 (1135 reviews) — Intercom is the complete AI-first customer service platform, improving experiences for customers, support agents, and managers
    - [View profile](https://www.capterra.co.za/software/134347/intercom)
    - [Compare vs OMQ](https://www.capterra.co.za/compare/134347/149788/intercom/vs/omq-self-service)
14. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer service software with live chat, help desk, chatbot, and AI agent options designed to streamline support.
    - [View profile](https://www.capterra.co.za/software/144040/tidio-chat)
    - [Compare vs OMQ](https://www.capterra.co.za/compare/144040/149788/tidio-chat/vs/omq-self-service)
15. **Zoho Desk** — 4.5/5 (2214 reviews) — Put customer service at the heart of your company. Make customers happier, agents more empowered, and your business healthier.
    - [View profile](https://www.capterra.co.za/software/169505/zoho-desk)
    - [Compare vs OMQ](https://www.capterra.co.za/compare/149788/169505/omq-self-service/vs/zoho-desk)

## Related Categories

- [Customer Service Software](https://www.capterra.co.za/directory/22/customer-service/software)
- [Customer Support Software](https://www.capterra.co.za/directory/32315/customer-support/software)
- [Customer Experience Software](https://www.capterra.co.za/directory/30671/customer-experience/software)
- [Chatbot Software](https://www.capterra.co.za/directory/32448/chatbot/software)

## Links

- [View on Capterra](https://www.capterra.co.za/alternatives/149788/omq-self-service)
- [View Product Profile](https://www.capterra.co.za/software/149788/omq-self-service)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/149788/omq-self-service> |
| de-AT | <https://www.capterra.at/alternatives/149788/omq-self-service> |
| de-CH | <https://www.capterra.ch/alternatives/149788/omq-self-service> |
| en | <https://www.capterra.com/p/149788/OMQ-self-service/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/149788/omq-self-service> |
| en-AU | <https://www.capterra.com.au/alternatives/149788/omq-self-service> |
| en-CA | <https://www.capterra.ca/alternatives/149788/omq-self-service> |
| en-GB | <https://www.capterra.co.uk/alternatives/149788/omq-self-service> |
| en-IE | <https://www.capterra.ie/alternatives/149788/omq-self-service> |
| en-IL | <https://www.capterra.co.il/alternatives/149788/omq-self-service> |
| en-IN | <https://www.capterra.in/alternatives/149788/omq-self-service> |
| en-NZ | <https://www.capterra.co.nz/alternatives/149788/omq-self-service> |
| en-SG | <https://www.capterra.com.sg/alternatives/149788/omq-self-service> |
| en-ZA | <https://www.capterra.co.za/alternatives/149788/omq-self-service> |
| es | <https://www.capterra.es/alternatives/149788/omq-self-service> |
| es-AR | <https://www.capterra.com.ar/alternatives/149788/omq-self-service> |
| es-CL | <https://www.capterra.cl/alternatives/149788/omq-self-service> |
| es-CO | <https://www.capterra.co/alternatives/149788/omq-self-service> |
| es-CR | <https://www.capterra.co.cr/alternatives/149788/omq-self-service> |
| es-DO | <https://www.capterra.do/alternatives/149788/omq-self-service> |
| es-EC | <https://www.capterra.ec/alternatives/149788/omq-self-service> |
| es-MX | <https://www.capterra.mx/alternatives/149788/omq-self-service> |
| es-PA | <https://www.capterra.com.pa/alternatives/149788/omq-self-service> |
| es-PE | <https://www.capterra.pe/alternatives/149788/omq-self-service> |

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