---
description: Learn more about OMQ price, benefits, and disadvantages for businesses in South Africa. Read reviews from verified users and discover similar tools.
image: https://gdm-localsites-assets-gfprod.imgix.net/images/capterra/og_logo-e5a8c001ed0bd1bb922639230fcea71a.png?auto=format%2Cenhance%2Ccompress
title: OMQ Price, Reviews & Features - Capterra South Africa 2026
---

Breadcrumb: [Home](/) > [Customer Service Software](/directory/22/customer-service/software) > [OMQ](/software/149788/omq-self-service) > [OMQ Alternatives](https://www.capterra.co.za/alternatives/149788/omq-self-service)

# Alternatives to OMQ

Canonical: https://www.capterra.co.za/alternatives/149788/omq-self-service

> Explore the top alternatives to OMQ. Compare features, ratings, and reviews to find the best software for your needs.

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## Top Alternatives

1. **LiveAgent** — 4.7/5 (1753 reviews) — Award-winning live chat, help desk, ticketing and call center software with AI, now UP TO 75% OFF. Start for free with a 30-day trial.
   - [View profile](https://www.capterra.co.za/software/102188/liveagent)
   - [Compare vs OMQ](https://www.capterra.co.za/compare/102188/149788/liveagent/vs/omq-self-service)
2. **Birdeye** — 4.7/5 (702 reviews) — Customer experience solution that helps businesses manage reviews, lead capturing, communication, and appointment booking.
   - [View profile](https://www.capterra.co.za/software/152997/birdeye)
   - [Compare vs OMQ](https://www.capterra.co.za/compare/149788/152997/omq-self-service/vs/birdeye)
3. **Zendesk Suite** — 4.4/5 (4072 reviews) — Zendesk is a cloud-based platform enabling businesses to offer customer support via text, mobile, phone, email, chat, and social media.
   - [View profile](https://www.capterra.co.za/software/164283/zendesk)
   - [Compare vs OMQ](https://www.capterra.co.za/compare/149788/164283/omq-self-service/vs/zendesk)
4. **Tidio** — 4.7/5 (590 reviews) — Tidio is customer support software that enables you to provide timely support and generate sales with live chat, automation, and AI.
   - [View profile](https://www.capterra.co.za/software/144040/tidio-chat)
   - [Compare vs OMQ](https://www.capterra.co.za/compare/144040/149788/tidio-chat/vs/omq-self-service)
5. **Wati** — 4.6/5 (202 reviews) — End-to-end WhatsApp API solution for mid-market \& enterprises worldwide. Trusted by the fastest-growing brands in 190+ countries.
   - [View profile](https://www.capterra.co.za/software/204314/wati)
   - [Compare vs OMQ](https://www.capterra.co.za/compare/149788/204314/omq-self-service/vs/wati)
6. **Genesys Cloud CX** — 4.3/5 (262 reviews) — Genesys Cloud is a web-based software that unifies customer and agent experiences across phone, email, chat, text and social channels.
   - [View profile](https://www.capterra.co.za/software/21409/genesys-cloud)
   - [Compare vs OMQ](https://www.capterra.co.za/compare/21409/149788/genesys-cloud/vs/omq-self-service)
7. **Sprinklr** — 4.3/5 (90 reviews) — Sprinklr is an enterprise-grade, software platform built to manage customer experiences at scale.
   - [View profile](https://www.capterra.co.za/software/131274/sprinklr-platform)
   - [Compare vs OMQ](https://www.capterra.co.za/compare/131274/149788/sprinklr-platform/vs/omq-self-service)
8. **Gladly** — 4.8/5 (139 reviews) — The only CX AI delivering cost savings AND customer devotion. Purpose-built to engage, not deflect. Learn more at gladly.ai
   - [View profile](https://www.capterra.co.za/software/156723/gladly)
   - [Compare vs OMQ](https://www.capterra.co.za/compare/149788/156723/omq-self-service/vs/gladly)
9. **Fin** — 4.6/5 (14 reviews) — Fin is the best performing AI Agent for customer service – automating complex queries and delivering high-quality support.
   - [View profile](https://www.capterra.co.za/software/1077853/Fin)
   - [Compare vs OMQ](https://www.capterra.co.za/compare/149788/1077853/omq-self-service/vs/Fin)
10. **inconnect** — 3.9/5 (19 reviews) — Connect and centralize all your CX channels
    - [View profile](https://www.capterra.co.za/software/164772/omnichannel)
    - [Compare vs OMQ](https://www.capterra.co.za/compare/149788/164772/omq-self-service/vs/omnichannel)
11. **Lime Connect** — 4.6/5 (647 reviews) — Lime Connect is the leading GDPR-compliant software for messaging \& automation that helps businesses transform customer communication.
    - [View profile](https://www.capterra.co.za/software/131558/userlike-live-chat)
    - [Compare vs OMQ](https://www.capterra.co.za/compare/131558/149788/userlike-live-chat/vs/omq-self-service)
12. **Quiq** — 4.5/5 (37 reviews) — Quiq is the agentic AI platform that helps enterprises resolve customer needs with confidence, at scale.
    - [View profile](https://www.capterra.co.za/software/166780/quiq-messaging)
    - [Compare vs OMQ](https://www.capterra.co.za/compare/149788/166780/omq-self-service/vs/quiq-messaging)
13. **Kapture CX** — 4.2/5 (40 reviews) — Kapture CX is Gen-AI powered customer experience management solution, built for enterprises.
    - [View profile](https://www.capterra.co.za/software/144560/Kapture)
    - [Compare vs OMQ](https://www.capterra.co.za/compare/144560/149788/Kapture/vs/omq-self-service)
14. **Capacity** — 4.5/5 (14 reviews) — Capacity is an industry leader in support automation for both customers and employees. Get up and running within 30 days.
    - [View profile](https://www.capterra.co.za/software/192480/capacity)
    - [Compare vs OMQ](https://www.capterra.co.za/compare/149788/192480/omq-self-service/vs/capacity)
15. **Moveo.AI** — 5.0/5 (9 reviews) — Moveo.AI powers enterprises’ toughest conversations with goal-driven AI agents, enhancing efficiency, CX, and financial outcomes.
    - [View profile](https://www.capterra.co.za/software/1035057/mveoai)
    - [Compare vs OMQ](https://www.capterra.co.za/compare/149788/1035057/omq-self-service/vs/mveoai)

## Related Categories

- [Customer Service Software](https://www.capterra.co.za/directory/22/customer-service/software)
- [Conversational AI Platforms](https://www.capterra.co.za/directory/31596/conversational-ai-platform/software)
- [Customer Support Software](https://www.capterra.co.za/directory/32315/customer-support/software)
- [Customer Experience Software](https://www.capterra.co.za/directory/30671/customer-experience/software)

## Links

- [View on Capterra](https://www.capterra.co.za/alternatives/149788/omq-self-service)
- [View Product Profile](https://www.capterra.co.za/software/149788/omq-self-service)

## This page is available in the following languages

| Locale | URL |
| de | <https://www.capterra.com.de/alternatives/149788/omq-self-service> |
| de-AT | <https://www.capterra.at/alternatives/149788/omq-self-service> |
| de-CH | <https://www.capterra.ch/alternatives/149788/omq-self-service> |
| en | <https://www.capterra.com/p/149788/OMQ-self-service/alternatives/> |
| en-AE | <https://www.capterra.ae/alternatives/149788/omq-self-service> |
| en-AU | <https://www.capterra.com.au/alternatives/149788/omq-self-service> |
| en-CA | <https://www.capterra.ca/alternatives/149788/omq-self-service> |
| en-GB | <https://www.capterra.co.uk/alternatives/149788/omq-self-service> |
| en-IE | <https://www.capterra.ie/alternatives/149788/omq-self-service> |
| en-IL | <https://www.capterra.co.il/alternatives/149788/omq-self-service> |
| en-IN | <https://www.capterra.in/alternatives/149788/omq-self-service> |
| en-NZ | <https://www.capterra.co.nz/alternatives/149788/omq-self-service> |
| en-SG | <https://www.capterra.com.sg/alternatives/149788/omq-self-service> |
| en-ZA | <https://www.capterra.co.za/alternatives/149788/omq-self-service> |
| es | <https://www.capterra.es/alternatives/149788/omq-self-service> |
| es-AR | <https://www.capterra.com.ar/alternatives/149788/omq-self-service> |
| es-CL | <https://www.capterra.cl/alternatives/149788/omq-self-service> |
| es-CO | <https://www.capterra.co/alternatives/149788/omq-self-service> |
| es-CR | <https://www.capterra.co.cr/alternatives/149788/omq-self-service> |
| es-DO | <https://www.capterra.do/alternatives/149788/omq-self-service> |
| es-EC | <https://www.capterra.ec/alternatives/149788/omq-self-service> |
| es-MX | <https://www.capterra.mx/alternatives/149788/omq-self-service> |
| es-PA | <https://www.capterra.com.pa/alternatives/149788/omq-self-service> |
| es-PE | <https://www.capterra.pe/alternatives/149788/omq-self-service> |

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